Bank of America Financial Center in Fort Worth

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comments 5

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  Aj Aguilar

  :: 14 February 2018 13:59:18

  Bad customer service with every person in here. No one to greet the customers nor even just a hi while we wait for 15 minutes for the line to move 1 person. Seen better customer service done by a 7 yr old than the adults here.

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  Antonia Colunga

  :: 01 November 2017 18:06:37

  Customer service was horrible older Lady name Laura sitting at Front entrance desk is so unprofessional + rude she acts like she's helping people for free and that's totally not the case.. She's getting pay to give the customers a great customer service not to sit there and be rude as she was to us for the pass 3 time we been by there my fauther and I... We Ask the questions we had to ask and her answer where back to us like if she was upset for some reason I dint understand her way of been to us honestly bad bad experience..

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  john simpson

  :: 18 August 2017 16:28:07

  I would say this Bank of America is absolutely terrible management especially the lady in this photo She actually called the police on me for complaining about her management skills. Of how on a Friday at 345 she has two people as tellers and 7 people in her lobby holding there hips including her and the line was 20 deep And I felt it needed to tell some one. The whole ordeal started with no bath room I had to go pea at another location in the shopping center and when I returned no one had moved in line so I brought it up to her And I was told that no more staff are suited for teller Yet it is the first job they give you in a bank. When I got told I would just have to wait the long line I took a photo of her cause she insisted on staring at me in line and then she threatened me She said she was gonna call the police on me so I left because only 3 people was helped after almost 35 minutes on property And the odds of me getting to my other 6 errons before 6 pm was not gonna get done. I do want to say This lady was EXTREMELY RUDE WHEN I started speaking in Spanish because most all my witnesses where Hispanic. She insisted on one call the police I wasn't trying for her job But come on BANK OF AMERICA DO YOU REALLY WANT TO CONTINUE THIS WITH YOUR LOCATION HERE.

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  J A

  :: 16 June 2017 19:17:21

  Management is very rude and NEVER helpful! They need to get off their high horse and actually do their job and maybe the wait wouldn't be so long. Worst BOA experience ever!!

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  GHANI M. MATTI

  :: 04 November 2016 15:46:45

  I am Bank of America Customer for almost a year, I have been in many branches but this is awesome, their customer service is exceptional and just great. I have no idea why these people are wrote that negative reviews, there was no wait time and they were pretty fast. Thank you very much for your service.