ASAP Flowers in Fort Myer

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comments 3

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  Rachel Short

  :: 14 February 2018 15:08:39

  I am so mad. I ordered flowers online and this local company was contracted to do the order. I have had nothing but problems. i ordered flowers for my mom for Valentine's day. I contacted the company a week before delivery to inform them I needed the order day to be changed to one day earlier. I was told that it was no problem. No flowers were delivered. I paid extra money for them to come by 1 but when I called they said that they deliver by 5 to businesses so thet cannot honor the early delivery.I never got the money back like they promised. The flowers finally came and they delivered the wrong flowers. They came back to the office and told my mom they need the flowers back and gave her the other ones that were hers.My mom said why are the roses brown the the landy got mad and took both flowers and held them over her head saying now you are not getting either flowers and walked down the hallway like that. My mom called the manger and she said that she was too busy to deal with it but made the lady giver her back the flowers. I am so upset. This was supposed to be a nice surprise for my mom and it has now been ruined. At this point I want a full refund and I am never ordering from here again

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  Matt D

  :: 17 November 2017 16:51:33

  If I could give less than one star I absolutely would. ASAP flowers has to be the worst florist I have ever had the on pleasure of doing business with. Constantly they get the orders wrong. You order something days or weeks ahead of time then go to pick it up and they don’t have it. The people there either don’t understand English pretend they don’t understand English or just plain stupid. To be a florist on a military installation which means you’re going to have guaranteed business they either think that it doesn’t matter or they truly are the worst and I see this again worst florist ever save yourself the time in the headache either glue them yourself or go somewhere else it’s at flowers you should be out of business

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  Kristina C

  :: 09 December 2016 21:13:11

  DO NOT use ASAP flowers. They did not do what I asked for on my wedding day. I am a very laid back and easy going person but this enraged me. My flowers, my mothers and mother in law flowers and fathers flower were dying before the ceremony was even over. Leann added things and colors to my bouquet that I did not ask for. Added ribbons to my bouquet and colors to my bouquet and vases I did not ask for. I had to remove the bow from my bouquet bc it was hideous. What I was left with was a top heavy bouquet with a skinny stem to hold on to. It couldn't even support the flowers bc the top of the bouquet was falling over. It wasn't a normal bouquet. My family was very disappointed. My mother in law paid for my flowers and when I called Leann to complain she got very defensive. She has since called me a nasty attitude bride. I have every right bc it was My wedding and I did not get what I asked for. At the end of the day, the client deserves to get what they asked. Instead there were decisions made that I did not ask for, there was no phone call or discussion. She just did it. It is not ok to make decisions for a bride bc you have no idea the other aspects of the brides wedding. It's not your wedding to make these decisions. She does not respond to emails in a timely matter. Overall, I was extremely disappointed and it's worth paying the extra money to go somewhere else. Personally I think Whole Foods did a better job on my rehearsal dinner flowers and I wish we just used them instead of the recommendations of the officers club from their vendor list and NOT ASAP flowers. I have only been critical of her work but Leann went on to attack me personally in email which is reflective of my family. We got married on a military base and her shop is on a military base. She insulted me and my husband. He is an officer/doctor in the us army and she needs to be mindful her location and respect the sacrifice and selflessness of the service men and women of the armed forces and not go on personal attacks and assumption based