Wind Service Inc en Hicksville

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comentarios 5

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  Irene Vastola

  :: 18 April 2018 11:58:03

  We would highly recommend Wind Service! Unfortunately, we had two small, but noticeable, dents in the freezer door of our new Kitchen Aid French Door refrigerator. After calling Kitchen Aid, we were put in touch with Wind Service. They contacted us and requested pictures of the damaged door to be sent by email. The next day they called, saying that a new replacement door was being ordered for us, however it would take 6-8 weeks to receive and install. We were not happy upon hearing that, however we were prepared for the wait. To our surprise the next day, we received a call from them saying that they had a service cancellation, therefore a door like ours was going to become available and we were put on the schedule for installation 2 days later.The repairman came as scheduled and a half hour later, our door was replaced and our fridge looked good as new! We found all of the staff we dealt with to be courteous, professional, prompt and knowledgeable.Not sure what happened from reading some of the other reviews but there were no problems here at all, just kudos for great service and a great job. Only a positive experience from start to finish. Thank you, Wind Service!

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  ANNE SMITH

  :: 23 February 2018 10:41:06

  I WISH WE COULD GIVE NEGATIVE 5 STARS.....THE MOST RUDE PEOPLE EVER,,,,I HAVE A CRIPPLED ANIMAL IN MY HOME AND WHEN THEY KNOCKED AT MY DOOR AT 7:40 IN THE MORNING SHE BECAME EXCITED AND WENT TO THE BATHROOM ON THE KITCHEN FLOOR... SHE IS ALSO UNDER A DOCTORS CARE AND THE VETS COME TO MY HOME...I ASKED THEM TO WAIT OUTSIDE AS MY DAUGHTER AND I SCRUBBED THE FLOORS ON HANDS AND KNEES.....I TOLD THE TECHNICIAN THAT THERE WOULD BE AN ODOR FOR A LITTLE WHILE AFTER THE CLEAN UP.......AFTER THEY CAME IN ONE GUY LEFT AND THE OTHER SAID THE AFTER SMELL BOTHERED HIM...I EXPLAINED I UNDERSTOOD THE VET SAID SHE IS NOT 100% OVER HER BLADDER INFECTION ..HE DELIBERATELY SAID TO ME ITS NOT THE DOG YOUR HOUSE SMELLS AND I SAID NO IT IS THE DOG AND HE SAID IT WAS MY OTHER PETS...PEOPLE ARE IN MY HOME ALL DAY AND IT NEVER SMELLS ..ASK MY NEIGHBORS AND VET.. HE DELIBERATLEY REPEATED THIS 3 TIMES THAT MY HOUSE SMELLS BECAUSE OF PETS,,,AS A REALTOR I WILL TELL EVERY CLIENT I HAVE NOT TO USE THEM AND IN PARTICULAR ANY ANIMAL LOVERS

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  Yasmin Vakili

  :: 12 January 2018 21:08:25

  Excellent professional honest service. The technician arrived on time and diagnosed accurately. Would recommend this company .

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  Frank RUF

  :: 28 December 2017 17:13:34

  Great Service tech (Neal) Showed up on time .Found problem. Fixed and only charged a service call fee. Another company charged me 125.00 and did nothing and told me I needed a part that cost with labor 848.00 Thank God for an honest Tech from Wind.. Would definitely call on WIND Service again.

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  Christopher Cox

  :: 15 November 2017 17:43:17

  Horrible customer service and VERY unprofessional! They didnt have the proper equipment, in fact the tech asked to use my ladder / step stool! I tried to exsplain to him that I'm not willing or comfortable assuming any liability (just in case he fell) and he instantly became aggravated and told me that I was "amazing"! Additionally, when asked for insurance they couldn't or wouldn't provide any insurance documentation. When I called their office I was told that the company only has 1 ladder and that their owner Howard will not allow the guys to even buy a $10 step stool to complete a job! Too be honest, they seem like a fly by night outfit! Thumbs down on Wind Service!!!! BE WARNED! ALWAYS GET THE INSURANCE!!! If they mis-wire something and burn your house down, theres little to no recourse! It's worse if they hurt themselves on your property!