Williams-Sonoma in Arlington

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comments 5

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  Ann Laurence Baumer

  :: 21 January 2018 21:05:05

  Visited the store last week to set up a registry and Lori was such a great help! She even brought us coffee while we shopped around. The staff were patient, knowledgeable, and pointed us in the right direction. I will continue to visit this W&S in Clarendon!

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  Audris Sias

  :: 03 January 2018 05:45:30

  Courteous and professional assistance, but beware I went in to purchase a Staub Cast -Iron Universal Deluxe Pan and the associate informed me the store had only two pans in inventory, but the only thing was they did not have a box for either one , but could put it in a Williams -Sonoma box if liked. So the associate radioed an inventory person to bring down “ the better looking one”. When the inventory person brought down what I assumed was the better looking pot, it was damaged around the rim and the glass top was not a Staub glass top it was a PYREX top! Did he really think I was going to purchase this put together fabricated ensemble ????? I used my PR skills and asked if the display item could be purchased and if found favorable be reduced to a discounted purchase price. Disappointed with the attempt to sale a half baked Staub item.

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  Tori W

  :: 20 December 2017 07:50:27

  We really love shopping at Williams Sonoma. A good store if you're looking for most high end cooking appliances and cookwear. Although you can generally find a majority of the items they have elsewhere for less money, it's still a good store packed with great products. We did purchase our Instant Pot from this location and the price and sale helped to bring the price into a competitive range (we were also looking at Sur la Table, but they didn't habe the same model). At the time we got help from several different employees, there seemed to be some tension over who would get credit for the sale amongst the employees, which put us in an awkward situation 😶😕.

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  Nicholas Doty

  :: 02 December 2017 18:13:54

  I came here because it’s the only store within 5 miles of my house that does soda stream refills. Don’t shop here if you’re in a hurry. I came in on a Saturday night and I spent 20 minutes standing in “line” to get my refills. They only had one check stand open and the people were being a bit unruly so it took a while. Then 2 more check stands opened up and people flocked to the other side, and I was stuck waiting for refills. I would have been better off asking for help and just ringing up that way. Really poor engineering design for determining customer flow.

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  Ana

  :: 25 May 2017 10:31:01

  Very lovely staff and a nice selection. They carry Fortnum & Mason Tea (famous from the UK), so I was super excited to go.