Verizon Authorized Retailer - IM Wireless in Boston

🕗 opening times

comments 5

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  Colin O'Donnell

  :: 25 April 2018 09:15:23

  Verizon should take notes from these guys. Don't even bother with the corporate storefronts. Remarkable service, what a trip to the phone store should be like. Jared was superb.

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  Lauren St. Amand

  :: 21 March 2018 15:55:48

  Exceptional customer service at this new VZ store in Southie! Terrence and John go above and beyond to make sure you have everything you need (even stayed late to ensure I had successful backup and transition). This new store is a great addition to the neighborhood!

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  Gamelova17

  :: 10 March 2018 12:32:31

  The staff are super knowledgeable and friendly. I really am happy with their work. I recommend the store!

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  Jae Rodriguez

  :: 09 March 2018 13:27:50

  Terrence is the best sales rep ever. (Shoutout to Jonathan too though!) I'm really glad I came to this location to become a new Verizon customer and get my new Samsung Note8! There's probably a bunch of different places in and around the metro area where you can get a phone but honestly? Don't bother going to any other place. This location- with this staff is the best - professional, expert knowledge, excellent troubleshooting skills, clear communication of technical lingo, and friendly. Thanks y'all

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  Nikki Remme

  :: 01 March 2018 12:25:54

  I came in uncertain of what exactly I needed to do & how to change over my account. Within an hour I had my new phone & a new plan (cheaper than my last!) They even had everything swapped from one phone to the other & I was 100% up and running before I left! I highly recommend Terrence & the rest of the team. Bonus - No wait time like every other Verizon store I’ve been to and WAY more helpful!