Verizon in Seattle

🕗 opening times

comments 5

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  Bob Fairbrook

  :: 24 May 2018 11:51:26

  I've had so many frustrating Verizon experiences that I wasnt prepared to be treated so we'll! It's all because of the customer service rep that I got, Sophea Pang. He was friendly, knowledgeable, and efficient. Nicely done!

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  Janet Capps

  :: 15 May 2018 21:13:53

  Just left this store happy as a clam. What Verizon phone help had not been able to correct for 3 months, Jess happily did in 20 mins. My old phone has finally been formally traded in for the appropriate credit. Will return with other questions.

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  Justin Skolrud

  :: 14 May 2018 22:03:58

  I called in at 6:50 pm (10 Minutes before close) and sat on hold for 20 minutes. They obviously skipped the incoming call and went home. Not exactly top notch customer service

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  Ryan Padgett

  :: 10 May 2018 11:44:45

  Bought a new iPhone. Sales rep, Jessica, asked if I was happy with my current plan, and I confirmed that I was. When I got home and looked at my emailed receipt I saw that she increased the cost of my plan by 50%. It took me 30 minutes on the phone with a poorly english speaking customer service rep with Verizon to fix the situation.

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  Kay Lee

  :: 24 April 2018 21:13:37

  It's an actual Verizon store (not just authorized sellers) so they can handle any issues you have with your Verizon phones and/or plan. The staff is friendly and helpful (I watched one employee open the door for a mom and kid after helping them). The best part is that they welcome dogs (not just service dogs)!