Value Act Cleaners i Kearny

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kommentar 5

• en

  Marcelo Da Silva

  :: 07 June 2018 21:10:22

  I am giving one star just to be nice, because this place is just a waste of time and money

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  Adriane Clark

  :: 07 June 2018 16:32:28

  I'm GIVING ONE STAR JUST TO BE NICE! I gave this place to iron only my clothes and I hope you can see the pictures I will post of the result of the service. Don't waste your money and time.

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  Luis Rivera

  :: 06 March 2017 08:39:49

  Did a great job with dry cleaning my clothes and comforter. The staff are very respectful.

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  Stef V

  :: 06 February 2017 19:19:20

  Very responsible and proffessional organic dry cleaning service at a much more affordable price.

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  Shareefah

  :: 06 February 2017 17:54:48

  I sometimes shop at the local Walmart so when I stumbled upon this place I decided to give them a try and I truly wish I had not. When I first walked in there was a young lady standing on a ladder working. She looked at me and continued to work without even saying hello. At that point I should have walked out but I didn't because I like to give people the benefit of the doubt. About 2 minutes past before she came down to take my information and gather my clothes. She stated my items would be ready for pick up Monday at 10:00am. Well here we are Monday at 1:15pm and my clothes are not there and at first they couldn't find them. The first young lady I spoke with looked on one small rolling rack, I am assuming these items had just been dropped off and said oh your items haven't arrived yet, please come back or you can pick them up from the Newark location. I said no, this receipt I have says my items would be ready at 10am and why should I have to go to Newark when I dropped my clothes off here. She proceeded to call the other store to make sure my stuff was there and at first they begin to say no they had been dropped off to the Kearny location. So now I'm getting upset because no one has any idea where my clothes are and I am being told to come back when a manager arrives. I asked if she could go through all of the clothes because she had only looked on that small rack when there were plenty of other places to look and she did without hesitation, but I don't think I should have had to ask that. When she again could not find anything I told her I would return a few minutes later when her manager arrived. I left and then came back, overhearing them speak amongst themselves about my situation. You would think this manager (the same young lady whom I first encountered at drop off) would have even acknowledged my presence...NOPE! She proceeded to call the Newark office and guess what they have my stuff but my clothes have not been cleaned!!! Again, I am extremely disappointed! I asked for the Newark store to hold my belongings and I would go pick them up and I would be looking for a refund. This place is a joke! You would think the manager would have even apologized but nope she just stood there like a deer in headlights nodding her head, her demeanor very aloof!! I would not trust this place to clean anything of mine. This was a horrible first experience and I will not be returning!