U-Haul Moving & Storage of Farmingdale in Farmingdale

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comments 5

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  George Pappas

  :: 15 April 2018 11:24:41

  Good friendly staff, able get a car dolly no hassles,

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  Juan Lima

  :: 15 April 2018 00:07:17

  Great selection of different sized vehicles for all your moving needs. Also if you forgot to buy some shipping supplies, it's available when you enter the store front.

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  peter oissar

  :: 01 April 2018 09:27:53

  Fair prices, clean facility. Staff is somewhat attentive.

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  ALEJANDRO MENA

  :: 28 December 2017 23:41:35

  HORRIBLE SERVICE. Not surprised at the other negative comments left here. Long story short, I was told that installing the trailer hitch would take 2 1/2 hours, it was more like 5 hours. I was told I'd get a phone call once the job was completed, well, I called back 3 1/2 hours later only to be told they had "issues" with the wiring and that it would be ready in about a half hour (thanks for the courtesy phone call uhaul!). So I waited for their phone call as I was told I would receive and nothing. So I called back an hour later, and finally I was told it was done (once again, thanks for the courtesy phone call uhaul!!). When I get there, the general manager gets worked up over a $10 refund I was promised by another uhaul employee. He claims they misread the invoice. I kept insisting. He becomes loud and insubordinate. I tell him he is very unprofessional because of the way he was speaking to me in front of his employees. He continues to yell and even mocks me by sarcastically wishing me a happy New year and that he hopes I feel good about fighting over $10. I leave the store, and look under my car and notice that a plastic cover seemed out of place. I chose not to go back into the store because of the situation. The next day, I go to the uhaul in Rockville Centre and they put the plastic cover back in its place. Uhaul, your employees are a reflection of your organization. And the service (or lack of) by the employees at the farmingdale location (especially the manager) have left me regretting my decision of doing business with you. I write this not to speak badly of your business, but rather, warn others of what to expect when doing business with uhaul especially at the farmingdale location. And to the manager, don't forget, your actions, as the person overseeing this location, affects the reputation of this business as a whole. Do yourself a favor, and learn the meaning of professionalism, courtesy, and respect. Don't forget, YOU are the manager, and both the customers as well as the other employees look to you to address problems not create them.

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  Noel Gonzalez

  :: 17 September 2017 18:36:26

  Came here to have my wire harness install and they did a great a speedy job. Great customer service. Knowledgeable stuff and very friendly. Definitely recommend them.