U-Haul Moving & Storage of Downtown San Francisco in San Francisco

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comments 5

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  Guile DeLyon

  :: 21 May 2018 09:51:42

  The WORST staff I've experienced in any organization of that size. I've had multiple dealings with this particular store on 14th x Bryant st for four years and the crew members change but their sour dispositions don't. Bad team leadership? No training? Slim hiring pool? Corporate needs reviewing first, I'll assume.

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  Rey Buzon

  :: 19 May 2018 14:17:16

  It was a breeze renting a truck for two bedroom capacity , returning said truck was superb they check the gas you've consumed and Its true this trucks are gas efficient

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  Lex Sheehan

  :: 28 April 2018 15:47:40

  Don't waste your time calling this location. Ask a simple question like "What are the dimensions of that box you just quoted." and they'll put you on hold and never pickup again.

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  Brian Witte

  :: 13 March 2018 15:16:51

  The $50 reservation guarantee is a complete scam! I reserved a truck at a different location, received a notification the night before I would not be able to pick it up at that location, I had to go to the much less convenient Bryant St. location instead. Two separate customer service representatives said I would receive the $50 in 3-5 days. So I moved under the premise I would get that $50. But after I paid them, customer service now refuses to give me the $50 credit I was told I would get. Completely deceptive scam. Next time I will take my business elsewhere!

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  Sarah D

  :: 16 October 2017 13:07:19

  Had decent, normal service. Only big minus is that this is a super sketchy location. Check in online ahead of time and you won't have a problem with lines or waiting. I prefer the Valencia location for safety.