Truist in Arlington

🕗 opening times

comments 5

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  Colin Reddig

  :: 09 September 2022 12:10:47

  I had some issues with my online loan account that couldn't be fixed over the phone. I went in and was helped within 5 minutes, and was out within 10. Very friendly and helpful tellers, I was helped by Francisco. Very much a painless experience.

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  Adam Michael Szuscik

  :: 20 August 2022 14:19:01

  I've never had any problems with this Truist branch. Seeing bad reviews I had to respond. For me, this is a 5-star branch. Never seen anything but professional behavior.

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  A R

  :: 23 July 2022 01:06:10

  The worst customer service ever! The person who served me was a young man with black hair and he wears glasses. He is very rude and unprofessional. He interrupts while a customer tries to talk and shout at a customer’s face without no reason. I have been customer at this bank for almost 10 years and I have never encountered a rude bank clerk like him before. He also has no knowledge on how the bank operates so I really don’t know how he got hired. I do not recommend people to go to this branch unless they want to waste their time.

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  Drew Lyons

  :: 18 September 2020 18:55:13

  Showed up randomly after lunch during covid. Called the desk number and a man gladly came down and help sort out everything I needed. Will go back again.

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  Yezizi A

  :: 20 May 2020 17:18:33

  I was just at the drive thru teller with a huge line, they close at 5pm, they served everyone else until 5:13pm but me. I was the last in line, all they had to do was serve one last person. They closed the carrier and pretending not to be there when I call the teller. Unacceptable!