Citi in Arlington

🕗 opening times

comments 5

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  Rekikye Rekikye

  :: 02 February 2023 19:46:12

  Fatema is the best. Very helpful and informative. This was the first time I ever stepped into a Citibank and Fatema made it such a great and a seamless experience.

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  Clark Brodersen

  :: 30 December 2022 11:37:40

  avoid citi bank- impossible to get anything done by phone- wasted hours for days etyi8ng - completely incompatant bank-

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  Danny

  :: 07 July 2022 16:13:25

  I've been a Citibank customer for 10 years. Been to this location many times. Really disappointed with multiple empty promises from staff who promised resolutions to my issues then never called me back. In my most-recent experience, Kevin Collado, who I believe is the interim branch manager, promised to call me back on Thursday either by EOD or by COB on Friday. Not only did he not call, but numerous calls and voicemails are not being responded to. Citibank national phone support is awful, incredibly difficult to get a competent agent, and has regular issues with transferring to wrong people/departments. My hope is to at least have a local branch to work with, but my persistent Citibank issues don't get resolved. Additionally, this branch used to validate parking in the garage (that has their Citibank logo on it), but after a recent visit, I discovered they no longer validate due to a change in their lease. No mention of this, no sign at the entrance. I ended up being charged $6 for parking with no notice of the change. I have accounts at Wells Fargo and Capital One, and Capital One is much better in every regard than Citibank- technology, service, interest rates, communication, etc. I strongly urge people not to choose Citibank for their banking needs. I don't usually leave reviews, but this bank really deserves this 1 star.

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  Captain National Express

  :: 05 October 2021 03:36:31

  [Brand New Series] This bank is wonderful to be part of the community of professional events that is worth a great value into be there.much as possible. In fact they're very helpful to assist everyone to receive what they're looking for. Nice place to bank.

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  Junbin Xian

  :: 19 August 2021 16:42:46

  I opened a checking account and also sign up a credit card with exclusive savings up to $300 bonus, at this location with Teran. I definitely recommend her to everyone, she’s professional and Helpful to us. 👍💸 This location has free garage parking with ticket Validation. 👍