Triangle Pediatrics in Cary

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comments 5

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  Adrian Dunston

  :: 22 February 2023 23:07:03

  My oldest just turned 18. They've been with us every step of the way. One of my kids has had several medical twists and turns. Dr. Baer and Triangle Pediatrics have supported, advised, and helped us get back to good every single time. I don't generally write reviews. Triangle Pediatrics is worth it.

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  Pam Dean

  :: 04 January 2023 08:40:43

  I can't say enough good about this practice! They are so very helpful and have been such an encouragement to our family through times of illnesses throughout the years. We love Dr. Chao! She is amazing! Definitely recommend Triangle Pediatrics!! Edition - I called yesterday morning to get our daughter in for a sick visit and as Dr. Chao was out of the office, we saw Leigh Freeman. When we arrived for our appointment, she had already read through our daughter's chart and was extremely knowledgeable and helpful. I was so very impressed!

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  Catherine Bartels

  :: 19 December 2022 20:47:01

  We love Triangle Pediatrics! Our three kids have been going here for the last 5 years and we have been very happy with our care. It is so nice to know that I can always call them and talk to a nurse (even after hours!) if I have any concern at all. Even if I'm not sure if my child needs to be seen, the nurses are always so helpful and I'm never on hold for long. I can always get a same day sick visit when I need one and they are pros at filling out daycare and school paperwork.

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  Katherine Green

  :: 09 December 2022 06:43:56

  We have had positive experiences at Triangle Pediatrics. My kids usually see Dr. Baer, who is fantastic - she answers every question we have and we don't ever feel rushed. We've seen a handful of other providers too, and all have been great. They are almost always able to get us in for same day sick appointments. I've called and talked to their nurses several times as well, and they're always helpful and give good advice. I would recommend this practice to anyone looking for a pediatrician's office.

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  Richard Lepine

  :: 04 December 2022 16:33:38

  (Dec 14, 2022) I'm updating my review after taking my case to their operation manager who also overview the invoicing department. He explained to me that he was newly hired to help with issues like mine and would make sure it would be handled professionally now that he was on the case. In the end, he took care of resolving the billing issues, applied all the provider discount and insurance money and made sure I was treated respectfully and that he will address the personnel issues internally. I think that they are aware of some of the issues they have and are taking the right step. (November 5, 2022) I had a bad experience there. I paid out of pocket for services that ended up being covered by my insurance. My insurance sent them the check but I had already paid them. I tried to get a refund... still waiting after 2 months trying to get the billing clerk to fix it... No respect, very rude person. I would stay away until someone there in the leadership position teaches them core value like respect, understanding and honesty. I will revise this review if and once I get my money back and if I get some excuses from Lisa Zattiero, their billing clerk for the disrespect and condescending attitude. No customer deserves to be treated like that.