TownePlace Suites by Marriott Detroit Canton in Canton

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comments 5

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  JO JO

  :: 05 April 2023 09:05:32

  This hotel meet all my expectations as amazing. Its,clean The lobby always smells amazing it's like a home living room setting. Who doesn't love that! Friendly resectable staff. It just make me feel like I'm at home very comfortable quiet.

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  Anthony Trachsel

  :: 28 March 2023 19:09:12

  Booked a room with Towneplace Suites (Marriott) of Canton Michigan on Feb 27 at a pre-paid rate of $345.87. My stay was to take place on March 4, checkout March 5. I received confirmation of my booking on the 27th but no notification from the system since. Upon arriving at the hotel on March 4, I was told my card was declined for the pre-booking and my reservation was cancelled. My only option was to book at the walk-in rate of $551.40. I was told at the front-desk that I should be able to follow-up with Marriott international afterwards and get a credit for the discrepancy. I have made several calls to both Marriott International and the local Hotel but no one has been able to assist me. The hotel claims they attempted to call me about the card being declined but I have no missed calls or voicemails from them. And my current phone was listed on my bonvoy account. The simple mistake here is that the system should notify the customer if a card is declined upon booking. Had I been notified, I would have supplied a working credit card and still been able to receive the better rate. Since I was not made aware of the cancellation until I walked in to get my room keys, I had to pay an extra $200 for a room.

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  Margie Staneff

  :: 01 March 2023 12:37:07

  Excellent accommodations. Comfy beds. Full kitchen w/full size appliances. Rented the studio suite. Even the pullout was comfy. Was there for 4 days. Lots of storage. Blow dryer. Plates, cutlery, pans, dishwasher, laundry area in building. Dry cleaning service. Windows that open for ventilation, which is a HEALTHY feature to have for air quality. Nicely appointed. LOTS of storage. You can borrow things from front desk, from a crockpot to a board game! Breakfast included. Staff is helpful. A little pricey on weekends, but worth it, believe me. You could easily live here extended. It's made for that, and prices are adjusted for long stays. We will come back, if we ever need to, without a hesitation. Like a home away from home. Truly.

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  Lisa Long

  :: 24 February 2023 14:08:48

  Me and my family absolutely love this hotel..Comfy bed. Beautiful room. Nice bathroom.. fabulous amenities. Excellent location and most of all super friendly staff..

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  Michelle Jackson

  :: 22 February 2023 15:39:19

  Front desk agent was very professional and very attentive with assisting me with my concerns, the atmosphere is very welcoming and cleanness was above expectation also the hotel is within a great location.