closed
🕗 opening times
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| Sunday | closed | |||||
9021, Snowden Square Drive, 21046, Columbia, Howard County, US United States
contacts phone: +1 301-497-7000
website: www.towerfcu.org
larger map & directionsLatitude: 39.184479, Longitude: -76.818485
Bill G.
::Terrible bank... stay far far away from them... They checked my credit score and approved me for 2.99 APR, they also confirmed they received all my documents, so I waited and waited for them to get the loan going like they promised, I couldn't wait any longer and decided to call them on my own and after about 30 minute wait they answered and said that there was one more document that they haven't received and therefore my loan was closed since it was passed 30 days, however they did say that I can reapply for 8.49 APR. I'm pretty sure they would approve me for that in a heartbeat... This bank is a scam, I would not recommend anyone to do business with them. Stay far away from them.
Bryan Cardoza
::Sad that a credit union has 3 people inside that aren’t on the same page. Someone says 5mins the other says 30min. Someone says this and someone says that. On top of it all a snooty remark at the end of it. Stay away from this place.
Arvona Green
::Horrible experience! THEY ARE SO SLOW ITS JUST PLAIN UNSATISFYING AND PATHETIC. I HAVE NEVER WENT TO ANY OTHER BANKS DRIVE-THRU AND HAVE HAD TO WAIT 10 OR EVEN 15 MINUTES FOR BASIC SERVICE. THE BANK OF AMERICA AN MT&T HAS NEVER HAD DRIVE-THRU SERVICES THIS BAD. YOU PEOPLE NEED TO HIGHER MORE QUALIFIED PEOPLE THIS SIMPLE JOB. I DEFINITELY WONT BE RECOMMENDING THIS BANK TO ANYONE.
Angela Costantini
::I just got a loan from Tower Federal (Columbia Brand) and my experience was really positive. My Member Service Representative was Angela Randall. She was super patient with me, as I was not well-versed in what was required for obtaining a loan (documents and such). She was also very friendly, which always makes for a pleasant experience. I'd 100 % recommend her to anyone looking for a loan or just a banking matter in general.
Tonya Douglas
::Not a very pleasant staff!! I walked in and wasn't greeted...however when i was at the teller and someone else walked in they were and they were of a different skin tone they were very much greeted with a smile and a welcome to Tower. Not making this about race AT ALL!! But this happened to me three times... I truly do not feel comfortable in this bank AT ALL.