Tokyo Steak House en Bellevue

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comentarios 5

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  alexandra yates

  :: 31 January 2023 13:25:19

  Tried to call several times to make reservation for about 2 hours no answer. We arrive me and one other person at 8:50pm on Sunday. The host says closed. The sign said 9:30 closed. She says no we close at 8:30. I said how??? When the website says 9:30 and the sign inside and outside says 9:30. She said the sign is wrong and not updated. yes there were people still inside eating. She said I will get the owner. A lady walks over and says 9:30 is the walk out time. I asked soooooo are you going to tell your guest hey its 9:30 time to walk out??? No your host was a lie and the owner was a lie. Based off the low rate and horrible reviews 3.5 you would think you would have better communications and updated sign and need all the customers you can get. The sign does not need to be updated! you and your host was a lying. Im glad I didn't waste my time paying 20% tip that you charge automatically for horrible service. I came to your restaurant 40 mins before closing for your host to lie and say you close at 8:30 but then the owner say no walk out time is 9:30. So if walk out time is 9:30 why were we not seated at 8:50? Maybe there was another reason we were not seated…..

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  Through OUR eyes - Arce Family Blog

  :: 29 October 2022 01:17:47

  Went on a random Friday night and there was absolutely no wait! TONY was super awesome, friendly and made some delicious food!! A bit over priced and they weren’t offering sushi ☹️ but the experience was fun. Thanks Tony for making our first experience at Tokyo enjoyable and delicious!!

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  L Cameron

  :: 02 October 2022 01:06:35

  Server Jane was not friendly, seemed pushy and didn't ask if we wanted drinks, condiments, salt/pepper or really anything. She didn't mention anything about adding a 20% tip automatically. She also didn't listen to feedback for our meal & might as well just not asked how everything was. Food was bland and I left hungry after we paid a large bill. The whole experience wasn't good enough to justify lack of service, poor food quality and charging for a better dining experience than they provide. I also don't know why they cook the food the way they do. They cooked the fried rice first. Then after that was cold on our plates, they cooked the vegetables. Once those were cold they finally had the tasteless meat done. Why not cook all together so its ready at the same time the way its supposed to be served? The steak was ok but needed something more. It would be so easy just to provide a little salt or sauce or even care to ask. That "yummy" sauce was not yummy and that's all they offered. The concept seemed cool and kids like the fun show, but I won't be back for food or service!

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  Magdalena Harris

  :: 06 July 2022 11:53:31

  There was 2 of us and the only ones in the restaurant . The hostess was very rude . Waited ten minutes for her aknowledge us. Didn’t even say hello just said “ no sushi and only 1 check “ . We should’ve turned away there. She’s the hostess , bartender , server , everything. We sat down and she again said “ one check only “ about 2 -3 more times. They don’t use garlic butter. They used 1 egg for all of our fried rice but he burnt half and threw it out so it was really only half a egg . The filet was PERFECT , soo good . The food in general was good but could’ve been better with garlic butter. The drinks were delicious and thankfully you could taste the liquor because she said they only came with 1 shot . So fast forward . We get our bill and they Automatically charged 20% gratuity . I asked about it because typically it’s only automatically applied to larger groups. She said everyone has to pay 20% even if it’s a party of 1 . The tip was almost the price of my plate. Then after I sign there was still a place to leave a tip ! We were going to tip her regardless but not 20% because the service just was terrible . She disappeared after taking our order and didn’t return until we had to search for her. Not only that but what irritated me the most was the fact that she told us “one check “ 4 X but didn’t mention the gratuity charge once . She said there was a sign at the entrance. On the way out I looked for the sign and it was a piece of paper that was all torn up on the desk , I should’ve took a picture . . . $204 for 2 plates & 3 drinks , terrible service but good food. Will not return .

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  Roz Burton-Torres

  :: 11 April 2022 11:15:33

  There was a delay in getting seated. Once we were, we has a great meal and portions were plentiful. This a great spot to engage with your party. I had the steak & scallops. So much food, I had lunch for the next day!