closed
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20745, Stevens Creek Boulevard, 95014, Cupertino, Santa Clara County, US United States
contacts phone: +1 408-725-2651
website: www.starbucks.com
larger map & directionsLatitude: 37.3241846, Longitude: -122.0362966
American
::This is my favorite Starbucks location.
Victor Dorsey
::This location is always understaffed. I see one employee working feverishly, while a line forms, and getting a drink takes far longer than one might expect. Today, on Friday about 5:15p, there was again one employee working feverishly, while trying to be extremely courteous and engaging. She would ask each customer how they're doing and if they have any plans for the weekend and so forth. I was the third person in line. When I became the second person in line after waiting 10 minutes, a second employee appeared. By that time, there were three behind me. The person in front of me was helped, and I thought things would move quicker. One employee took the order, while the other made the drinks. I ordered just a straight cup of Pike Place, nothing more. I then had to wait while the employee made three drinks for the people who were behind me in line, as well as the drink for the person behind them. I unfortunately had to complain before my simple coffee drink was quickly made. They really need to pay attention to the order of the customers in line. It just didn't make sense to serve the people behind me in line first before making my quick cup, which she emphasized when I ordered it that it was "freshly brewed!" This is the last time I'll be visiting this location. What a tremendous waste of time.
Jenny Jiang
::Still prefer the Starbucks across the street next to De Anza Blvd. However this one has a lot more outdoor seating! Staff is so friendly and they make delicious drinks.
Jeff F.
::Pretty good coffee and good location. They always have just enough of staff to handle the amount of customers. Although I have seen people in line waiting quit, it generally takes about 10 min from getting their and getting your coffee.
Jesse Dawson
::Nice discovery... hopefully the laptop squatters dont never find this place...