Sprint in Hurst

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comments 5

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  Sonjia B. Dickerson

  :: 12 March 2018 20:52:42

  I went into the store tonight after a long day and was greeted by Naz. She was AMAZING! She was very knowledgeable and pleasant. I'm leaving happy with the great service I received! I've been a Sprint customer for over 20 years and I'm grateful for having such a good experience here today!

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  mariam banob

  :: 05 March 2018 06:51:29

  I went there, the sales person was singing not paying attention to me or my husband. I asked about my bill in details to pay off my phones. She said you are going to pay a lot. I asked her for the details for each phone. I w tried to look at the computer. She said no it is private and this is your payment with no details. She was rude. So I asked for the manager she refused saying that is what they have. My husband get mad. The manager came asked my husband to calm down or to leave and call customer service. She said “GET OUT”three times. I was shocked when she said so. We called customer service to take an action against her but they do not care. The assistant manager name is Blanca. We called the general manager second day to see what is going on. He said nothing happen and he did not know anything about it. This is means bad customer service.

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  Georgia Pacheco

  :: 01 March 2018 14:34:08

  Amazing customer's service at this location Eric Herrera helped me setting up my new account and getting a really good deal with my new motor z2 device .

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  Omar Velez

  :: 22 December 2017 14:44:31

  Eric and Kennedy, I am exceptionally grateful for your help Sunday Dec 3rd 2017! Thank you both for going above and beyond to resolve my chaotic issue that evening! You two are an asset to Sprint Wireless! ~Omar.

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  A Aoo

  :: 13 September 2017 16:29:25

  I went to the store this morning. Chris LIED to me! He told me it take 2 hours to add an authorize user. Get another job if you don't like your job. He didn't want to help. I went to the Sprint store on Watauga there employee were much nicer and helpful. They took a picture of my ID I provided the password and was able to get a new phone right a way. I will never return to this location.