Service of New York in New York

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comments 3

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  Harold Macks

  :: 12 May 2016 13:35:16

  Horrible! Stay away! My wife and kids were in NY on vacation and the mini-van broke down. Would not shift into any gear except reverse. Wife had the van towed to this shop and the nightmare began. They claimed the transmission was shot. I called then from 700 miles away and they were rude. I asked them what diagnostics codes came up, they would not answer me only said it would cost $2000 to fix. Then they tried to strong-arm my wife to give them the van to cover the towing costs (is this normal anywhere??). Then they refused to talk to me. I'm certain it was transmission range sensor because is the typical issue for these vans and seeing that reverse was coming up in two spots on the shift column it seems at least worth checking. My wife needed to get home, my kids had to get back to school so we ended up GIVING THE VAN AWAY to a local charity and renting a car to get her home. She was sobbing and these guys just kept pressuring her to give them money and refused to do any meaningful diagnostics. RUN AWAY!

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  Matthew Peterman

  :: 04 December 2012 22:24:45

  STAY AWAY: This is not Volkswagen Service, these are the auto repair thieves of 554 west 38th St. also known as Active auto. They steal your good parts and install old defective parts in your car. They are a total ripoff they call themselves the dealership of various types of cars.They steal the listing of other companies

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  Michael Groberman

  :: 22 June 2012 12:51:02

  These guys are pretty good and experienced with Vdubs. Im satisfied with the services they provided, with reasonable prices and time. You also receive 10% off you'r next service if you write them an honest review.