SEPHORA in Lake Grove

🕗 opening times

comments 5

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  Deanna Stelzel

  :: 28 May 2018 15:21:21

  Sat there 15 minutes waiting for a make up artist completely ignored me then took someone that JUST sat down ...

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  Natalie DiTrapani

  :: 12 May 2018 19:11:50

  Line is usually pretty long but the staff is friendly and willing to help you instead of avoiding you.

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  Francesca Mirante

  :: 28 January 2018 19:37:45

  Don’t know if there’s new management or something but the service at this store has seriously worsened over the past year. A lot of the workers are nasty and if you don’t come in with a beat face they look at you like you don’t know what you’re doing or give you an attitude. Also whenever I go I always get followed around by this older Hispanic lady and she constantly asks me if I need help and doesn’t hide the fact that she’s following you, thinking you’re stealing also she helped me check out one day and her service is ass if you don’t like you’re job or working with people you should probably quit

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  kenzie magnolia

  :: 26 January 2018 14:00:07

  Spent 25 minutes in the store without any acknowledgment from staff. Staff standing together in the corner talking instead of offering assistance while I walked in circles looking for a particular product. When I approached a worker, they seemed annoyed I needed help.

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  Crystal Matthews

  :: 05 November 2017 13:43:13

  I visited this location on 11/3 and had a makeover by Imani from which I couldn't be happier. She treated me with the utmost respect and care, which is sadly not always common being transgender. She was very thorough and explained all of her steps and what she was using on me as she went. I was there for much longer then the listed 45 minutes that Sephora advertises for a makeover, at no time did I feel like she was rushing to finish up. Will definitely be returning for makeup here for all of my major events. Thank you so much for making me feel as wonderful as you did.