Santander Bank in New York

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comments 5

• en

  next public

  :: 24 May 2018 15:13:02

  Excellent customer service , but no privacy after renovation .

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  Raja Usman

  :: 01 May 2018 14:53:13

  Friendly staff! Nice and clean location

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  Andrew Bentivegna

  :: 30 May 2017 13:36:14

  Bad customer service. You could wait in line an hour and the tellers will be having a conversation with the same person and won't even acknowledge you. It's not a social club, it's a bank. Get your money and move on! I will say that the teller I had was very friendly and nice though. Maybe just speed things up.

• en

  Aristeidis Charalampidis

  :: 22 April 2017 12:49:26

  Bad customer service!!!

• en

  Ahtisham Shakoor

  :: 08 December 2016 13:04:42

  I have been banking here for years for my business and personal accounts. Customer service is the worst. Last episode is did a international wire transfer signed all set. And I was told the money will be in recipients account in 2-5 business days. I should check back after five business days with the recipient. Called my parents after 5 business days and i was told no money. Checked with the customer service on the phone. Santander had no record of any wire request. Called the branch and they told me the supervisor forgot and sat on the wire information for 5 business days. And he is sorry for it. Seriously had enough moving my accounts and business to another bank.