Royale Cleaners in New York

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comments 5

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  Shannon Nacey

  :: 05 January 2018 16:10:35

  I dropped off a winter coat for cleaning last year and totally forgot about it FOR A YEAR. I know, I know. But when winter started back up again and I finally realized where my coat was the staff found it without a ticket and were so kind to me and not at all rude or judgmental. Two thumbs up.

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  Israel Munoz

  :: 13 December 2017 08:23:50

  UPDATE: My jeans are missing. Instead of checking to see if they were around somewhere, they said I never took jeans. They'll overcharge you and steal your clothes too.

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  Medegine Guillaume

  :: 09 October 2017 12:10:12

  Customer phone etiquette is extremely lacking. If I could give a minus 5, I would. I Am appalled at the gentlemen who answered the phone then hung up on stating he was too busy when I called to inquire about my jacket. This place will never see my business again. A customer over the phone deserves the same treatment and courtesy as anyone in the store!

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  keith arner

  :: 15 June 2017 08:06:03

  Owner doesn't claim responsibility for anything. He is rude, rolls his eyes when you speak to him. It's like a bad Seinfeld skit.

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  James Finucane

  :: 29 April 2017 12:42:02