Rostas Collections in Silver Spring

🕗 opening times

comments 5

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  Usha D

  :: 02 November 2017 19:24:26

  Trust me just go elsewhere.

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  Alyssa Reddish

  :: 08 September 2017 13:09:18

  Extremely rude customer service.

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  Sarah ROCK

  :: 07 July 2017 07:18:04

  Too expensive nice dress for prom or wedding or big birthday celebration

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  Quiana Piggee

  :: 12 February 2017 13:58:40

  My daughter decided to get a head start on prom dress shopping. She was unsure what style dress she wanted to get. So i suggested that we go to some local stires and try some differnt styles on. I cam across Rostas which was our first stop. When my daughter and I first entered the store we thought that the store was great and that she had alot to choose from. When we entered the store their were 2 women assisting the store. One was helping a another customer. We walked around for a bit and I had some questions about their dresses and if more would be coming for prom season. I was told they would be getting in atone more. We were excited. My daughter found 3 dresses that she wanted to try on to see if she liked the style. We were being assisted by one worker which was great! I went out to get 2 more dresses I asked the women behind the register if she could try this dress. She proceeded to ask me if the dress was my daughters size. I said yes she would like to try it on. The lady ask if I was purchasing the dress... I said no we are trying on only today she takes the dress from me and says Oh we don't allow dresses to just be tried on because they are to delicate but my daughter has just tried on 3. I said my daughter is trying on because she doesn't know what style she wants. She put the dress back on the rack and didn't even ask if there was anything else she could assist with in helping my daughter find the right style...we were not making a purchase today. However i was excited to come back to the store to see what eles they had to offer for prom selections. I feel we were discriminated against and im not sure why. I asked who was the manager she said she was and her name was Erma. I then asked for the owners name we are a middle class family my daughter goes to a very prestigious private high school. We were not making a purchase today but she made sure that we don't make a purchase there in the future either. I was going to recommend to my daughters friends to check the store out but I will NEVER step foot in the store again. When I told the manager that she just lost a huge sale she didn't even care to apologize. I do not recommend going to this store. Very poor customer service. Clearly has issues with young mothers and there daughters shopping for nice dresses.

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  Cherie Smith

  :: 04 April 2015 10:41:56

  I am SUPER EXCITED that this place has reopened! I used to shop here all the time years ago and they closed. I just found out they re-opened and I will be there today! So happy for you guys!