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6231, Stage Road, 38134, Bartlett, Shelby County, US United States
kontakter telefon: +1 901-580-0660
internet side: www.regions.com
Større kort og retningerLatitude: 35.204232, Longitude: -89.8557208
Jackie Butler
::The staff is always helpful and pleasant, specifically KENDALL! Received the most courteous and patient assistance yesterday with processing online transactions. Thank you again! ( and to Whitney too)
Destiny “Alexis” Royston
::Nancy Mayorga was beyond helpful and perfect! She assisted me and my fiancé tremendously and kept in contact with us as well! Forever grateful for her!
Christopher Burton
::Brittany did a awesome job helping me when I came to the bank today. She was very polite, helpful, and did a excellent job providing remarkable customer service. She also has great character and does a wonderful job connecting with the customers. I've been to a lot of region banks in the city. But this is the best location that I have been to so far. Brittany does a outstanding job representing the regions brand. She is amazing and a phenomenal woman!! She definitely deserves a raise!! The other staff was great too!!
Joseline “Candycane” Dawson
::I went to this location to deposit $12 in wrapped coins. The teller said, she couldn't accept my wrapped coins. I thought banks deal with any type of legal funds. Guess who accepted my $12 in wrapped coins? Public Storage at the corner of Stage Road and Appling Road in Bartlett, TN 38133. This was added towards my monthly rent fees. This woman who works for Public Storage is very friendly person. Back to Regions Bank. I waited for almost thirty minutes to be rejected because I had the coins correct amount in each wrapper. And, I was talked about from customers behind me. I try to give black people business and this is how I'm treated.
Rachael Henderson
::I went to the Branch located at 6231 Stage Road in Bartlett, TN. The branch closes at 4:00pm. I arrived at 3:30pm and was greeted by one of the associates. When asked how could she help me, I told her that I needed to close one of my accounts. She promptly said that I have to arrive at least an hour before the branch closes in order to close my account because it is a very tedious task. She asked me to come back another day or go to the branch a few miles down the street that closes at 5:00pm. I proceeded to go to the branch located at 7790 Highway 64, Bartlett, TN. The financial consultant at this location confirmed my suspicions that the associate from the previous branch had given me false information about needing to arrive an hour prior to closing to be provided with service. It literally took less than 5 mins for this consultant to close my account. I contacted the initial branch to get the name of that particular associate who was dishonest. She happened to be the one who answered the phone and said that her name was Robin but refused to provide her last name. I then attempted to speak with the manager Tyonda Brown and was hung up on. This is a prime example of extremely poor customer service. I would like to be contacted regarding this matter.