Regions Bank in Memphis

🕗 opening times

comments 5

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  Gregory Locke

  :: 04 February 2023 11:15:29

  Designed to be slow. No real thru banking. It's 2023 and banking should be quick a easy now not take all day. It's not even fully staffed on the weekend. If you come on Saturday prepare to wait. Outside the lobby because they are super slow and only designed for a few people at a time. There is no haste in the employees. Who thought this was a good ideal should be fired.

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  Vivian

  :: 25 November 2022 12:01:56

  Diana was wonderful! She was very nice and professional. She took the time to help me and went above and beyond. Thank you Diana!!!!

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  Elohim

  :: 23 April 2022 05:40:45

  This is my second time this locations machines have taken my card. This time has made me reconsider banking with regions anymore. 9:30pm I go to deposit the cash I received from selling a vehicle of mine, and the ATM miss counted my money (off h $100). During the second attempt to allow the machine to add my money up accurately, the **** machine shuts down and restarted several times, taking my money with no receipt or anything to help me to help them verify how much money was lost. Mind you this is the night before I have to go out of state where there are no regions at. Oh, also it's the weekend. So no card and no security of getting my cash back while I'm away. No one should have to go thru any situation like this with a place where you confide in handling the finances appropriately. So while I fly out of state I have to carry the lingering concern in my mind that this lump sum of cash is m.i.a. !!

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  Grover Vaughn

  :: 08 February 2022 08:49:40

  Make sure thar you double check any cash deposits and other activity at the Raleigh Regions Bank. On 01,/04/22 I went to the Austin Peay b ranch to have money transferred to another Regions customer and make a deposit to my checking account. I had to go inside because all outside was ATM's.. I waited about 15 minutes then I was to a teller. The teller asked if I wanted to deposit my $200 dollars first or transfer my payment first.. I told him either way was fine. The transfer went OK. I gave the teller $200 to deposit in my account. Since the bank closed at 4, I had to leave quickly as a worker was ready to lock up. A message came to my email showing $150 to Raleigh Medical. The name made me think it was a medical bill but when I checked my account the next day, it showed a deposit for $150. Then I realized the $150 was my deposit. I went to the bank the next day to tell them the teller did not deposit my $200 but instead deposited $150. The manager was not in so I talked to another worker and he assured me that the complaint and video and audio had to be done by Corporate Security. I finally talked to the manager a few days later. He assured me that Corporate Security would check the video and audio. So Corporate Security had not review the video or audio. A few days later, I reached the manager by phone and he said the video was not clear and the audio was too low. So the teller had not shorted me. I wrote the main office and they said that no short was discovered. So they did not give me my $50 back. Today, 02/08/220, Regions Bank has not refunded the $50, the teller failed to deposit. I have been at this bank over 30 years but this is the first time I have had a problem. I plan to contact other agencies to see if my $50 will be refunded.

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  Keyonna Moragne

  :: 28 June 2021 13:52:56

  Nice facility but, No sort of organization whatsoever at this location. Understaffed and no cashier window so your forced to be serviced inside and they don’t have an intake system/ computer to service customers in the order they arrive. No withdrawal and deposit slips to fill out. Basically a waste of time if your not using an atm. Schedule an appt or you’ll be waiting just to withdraw funds that exceed your daily withdrawal limit! Just another reason to close my account.No one greets you or even directs you as you enter. I strongly suggest going the extra mile and patronizing other branches based on customer service alone!