Provident Bank in Jersey City

🕗 opening times

comments 5

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  Lexxonly1

  :: 28 August 2020 14:46:54

  Janice is extremely rude! After a phone conversation, I say "thank you", only to get the phone hung up in my ear. Not a "You're welcome" not a "have a nice day" not a "thanks for calling Provident", no, the phone just hangs up in my ear, and she did it twice. I called back to ask for her name and she did it again after I once again said, "thank you". No professionalism, not pleasant at all! Everytime I come to the bank I avoid her because she's never pleasant. People open their accounts here when they can choose any other bank, and then get met with rudeness! No appreciation for their customers. The security guard Dennis greets every single customer that comes through the doors and opens the door for everyone with a big smile and a warm welcome, he's absolutely wonderful and makes you feel so welcome! Cora is always pleasant with a warm smile! You need more employees like her.

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  Norma Johnston

  :: 20 May 2020 09:41:05

  I love that this is still a regular bank friendly staff and professional tellers.

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  Star Fox

  :: 17 September 2018 00:33:33

  The bank is close to where i live and it is nice and they helped me to replaced my debit card on spot keep it up.

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  Carmen Rojas

  :: 08 May 2018 17:21:07

  I came in to do a deposit for my mother and I went in with my son the security guard is nice and he asked me if he can give him chocolate I said no and he gave him anyways it shocked me. I can’t belive it how rude he when I said to him I told you no his answer was the kid said yes. I didn’t want to create a bigger thing then it was. He is allergic to milk please stay away from this place or they should hire a different guard that listens

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  Vivek G

  :: 15 December 2016 11:58:47

  Today weather blow 20 💨 also but no restroom in this place Not for customer support 😂