Prosperity Bank in Dallas

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comments 5

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  Chris Martin

  :: 29 March 2023 18:03:30

  AVOID a bank account relationship with them at ALL COSTS. My banking experience with Prosperity has been the worst banking experience of my 40 years of life. I understand local banking is different than big box banks, but Prosperity has removed all the convenience of big box banks while providing no local bank advantages. The agents and managers at the branches do everything within their power to prevent you from accessing your money, depositing money, and making payments on the mortgage you have with them. They limit the amount of funds you can DEPOSIT into your account so heavily that you can't even pay the monthly mortgage you have with them from your own account at their bank. The branch managers aren't concerned. There is no empathy or care for the undue burden they put on their customers. Rather than work with me on solutions to their self-created problems, they told me it would be easiest to just close my account and leave. After six months of suffering after opening up a home mortgage with them, I am finally taking their advice and closing the banking relationship with them. I have no kind words for the many branch agents and managers I have been forced to struggle with. I sincerely hope they are replaced with people who have at least a standard amount of respect for the customers that make their job possible.

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  King Nick

  :: 01 April 2020 11:07:54

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  felicia williams

  :: 31 August 2019 05:48:59

  The people at legacy 🏦 are so friendly and helpful and soon as you walk in the door the ladies always speak.

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  antonio dimas

  :: 26 September 2018 13:05:44

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  Sarah Marie Mattin

  :: 10 October 2017 14:16:37