PNC Bank en Alexandria

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comentarios 5

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  De Wooten

  :: 03 September 2022 13:21:40

  PNC Would not accept responsibility for a fault that was made on their part. I was given $841 from a joint account. Since I was unaware of a "fake hundred dollar bill" in the stack and left that said banking establishment, I could not exchange it back. I was told my manager that they do inspect their monies. Obviously this happens but they hate to admit fault. I am very upset at this bank. I do not have much and it continues to do me wrong. I will have to put my monies into a different banking establishment. Also, I did not receive any emails or text/notice of any kind of PNC banks going cashless.

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  Valerie DeThomas

  :: 08 June 2022 21:11:29

  Wanted to withdraw some cash from my account. Was told by a teller that a supervisor put a limit on how much a customer could withdraw, so they could not help me. (The limit was a low $ amount.) You’re reading it right - I could not withdraw my own money! Like a ‘Karen’ :-) I had to ask if a supervisor would make and exception because I needed funds that morning. Was told that supervisor was not available. The teller apologized although she personally didn’t do anything wrong. This whole situation was extremely inconvenient for my plans, and awkward for everyone involved. Not only did I waste my time, but I also left with a feeling that this bank does not have my trust anymore.

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  Deloris Irby

  :: 14 April 2020 09:08:46

  I have been a customer with PNC for many years and their professionalism and friendly service is impeccable. Very attentive to their customer needs

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  Bobby J

  :: 05 June 2018 11:28:22

  I had a very uncommon issue so when i couldn't resolve it on the internet, I walked over to this branch. There were three people working and they all three became involved with the issue. One of them, Matthew, looked up the account and then started talking to PNC support. It took him several phone calls but not because of him. I walked out of the branch with my problem resolved. It doesn't get any better than that!! THANK YOU.

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  Alejandro Suarez

  :: 25 November 2017 10:36:09

  Always very kind and attentive. Staff have gone out of their way to resolve issues that were corporate's fault not their own (especially with their branded credit cards). Even when they couldn't solve my issue, they did everything they could to make up for it.