Planned Parenthood - Council Bluffs Health Center in Council Bluffs

🕗 opening times

comments 5

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  Frankie S

  :: 22 January 2023 21:29:55

  I’ve been trying to contact them in regards to test results for THREE MONTHS with no responses.

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  Jaiden Merrill

  :: 26 October 2022 00:33:53

  First, I don’t ever leave reviews on anything. When I went there for my appointment and ended up sitting in the (empty) waiting room for over an hour and a half past my appointment time while the nurses and doctors literally sat there, I was already annoyed but figured maybe there’s some things going on I’m not sure of. I made the appointment to get my Nexplanon implant taken out, and while I was there thought it probably wouldn’t hurt to get a free STD/STI test done, even though I’ve been with my partner for a long time now. The RN had handed me a vile with another patient’s name/DOB/etc on it and that’s what I had to use to take “my” STD/STI testing with, meaning they probably gave that other patient the vile with MY NAME on it. Very scary to think this place is making huge mistakes like that. That other patient needs to know that she has something and it now has my name in it. All together, this location is extremely unprofessional, lazy, and made huge unforgivable mistakes. I’m not even a Karen like that, but that’s a huge problem.

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  Honey Bunny

  :: 22 November 2021 10:04:23

  Go somewhere else. I booked an appointment for 9am on Monday. I go to the location and it's closed. I thought why did it let me book it for 9am then. I call the number on file and she says they open at 9, "yup". So I stay and still not open. So a person from here lied to me lol and couldn't get my birth control. Whoopee.

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  Jayce McIntire

  :: 01 March 2021 13:25:56

  The place is great and I always have great experiences but when I need to talk to my doctor and try to call, they NEVER answer and don’t have an email to contact someone that way. Every time I try to call I’m on hold for at least 15 min before I just give up and that’s ridiculous when I just need to refill my prescription..

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  Shauna Snyder

  :: 06 November 2017 23:20:29

  Went to website to schedule an appt. Website said "no need to schedule an appointment you can walk-in at any time during the business hours listed below" Business hours on Monday were 10-7. I walked in at 6:01. Three cars in the parking lot, mind you one of the three belongs to me. Lady behind glass window stated they don't take walk-ins after 6pm. I stated how much pain I was in and she proceeded to provide me alternative appt times 2-3 weeks out. After I stated that I could not possibly wait that long i mentioned that my only option now is to go to the emergency room. So she graciously handed me a list of referral clinics to call, while commenting that she keeps disappointing herself by looking at the clock and it not being 7pm yet. I was in tears considering I rushed home after work to shower, scarfed down dinner on the go, drove 30 minutes in rush hour traffic to get there prior to 7pm, WHILE IN PAIN!!! THIS FACILITY IS A FLIPPIN JOKE!! SO UNPROFESSIONAL!!!