Pizza Hut in Bolingbrook

🕗 opening times

comments 5

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  Ausaf Farooqi

  :: 20 January 2023 11:07:16

  Ordered a pizza for delivery. Received the wrong pizza (topped with ingredients I cannot eat) 45 mins later. Called to fix the order. I was on hold for so long that I managed to drive to the restaurant. Once I got there, I asked for a refund and returned the incorrect pizzas. The employee said he wasn't authorized to give a refund but someone who was authorized would be by in a couple hours. I called in a couple hours and that employee also said they were not authorized to give refunds and to try tomorrow morning. I drove over the next morning and the mysterious employee who can give refunds was still not present. After 4 attempts, I gave up. They essentially stole $40.00 from us and wasted hours of our time. Never again.

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  Alia Elshaer

  :: 04 January 2023 15:47:19

  Love this location… the staff are nice, down to earth & speedy with my order. Thank you for being reliably good to us!

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  Anastasiia Filippova

  :: 24 December 2022 19:43:16

  It’s just worst experience what I ever had with pizza sore. I ordered pizza for my guests, waited 45 minutes instead of 25 what they promised. Nothing happened. I called 5 times, nobody picked up the phone, I had to leave my store, because my guests, ( little girl and 15 more toddlers) were hungry and waited for pizza. I came by myself, the crazy lady who can not control herself and her emotions started yelling on me, and screaming that she has to work at the weekend and they have no delivery drivers. I said ok, I can pick up pizza by myself, but nobody started making pizza what I ordered 45 minutes ago!!! That’s ridiculous! If you have problems with delivery drivers/ cooks/ ovens-you need call and say your customers that they will not get any service from you! Or at least pick up the phone! It’s absolutely ridiculous and not appropriate! Never again! And I will tell this horrible situation ALL my friends and customers who used to order pizza for parties!

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  Fernando Flores

  :: 13 December 2022 18:34:04

  Food was great! costumer service not so much. Also we had to wait for at least 20 more minutes to recive our order after the app marked it as ready to be picked up

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  Michael Andrian

  :: 14 August 2019 21:35:07

  The only reason I would order from here is because the location is close by. My biggest complaint about this is that there is no seating so you are always stuck with only take out orders. However the app that they have is pretty cool to use and you don’t even have to make any phone calls to them. You can order everything via your phone app for Pizza Hut. The people who work here are decently nice. The pizza is so so but I guess that is what Pizza Hut is becoming more and more like. The orders are always accurate and I have never had any issues with ordering. I’ve had chicken wings and breadsticks and of course many types of pizzas from this location. The barbecue chicken is my go to and it always tastes fresh and delicious. The pizza always comes out fresh and always hot.