PETS Referral Center in Berkeley

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kommentare 5

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  Jill Fisher

  :: 30 August 2022 18:54:49

  I never thought I’d be writing a review of an emergency vet center but here I am. My poor 6 month old baby accidentally ate some grapes (which I didn’t know were toxic) and after some impossibly helpful advice from the ASPCA and this center we decided to proactively give her an IV and keep her here for 48 hours to monitor her kidneys and help flush her out. During this time every single vet and vet tech/nurse was so impossibly kind, supportive, patient, educated, and compassionate. I felt safe keeping my baby there and knew she was in great hands. It’s not cheap, for sure, but pet insurance was crucial and I was so grateful for their care of my pup. I was also so happy they let me visit her and all of the staff throughout 24 hours a day were so so kind. I hope to never come back, but if I do I’ll be grateful they’re here!

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  Jeff Frazier

  :: 22 August 2022 19:09:09

  My wife brought our very shy, 8 year old yellow lab to PETS last weekend with intermittent, sudden, hind end collapse. They were so gentle and kind with her. She did need to return the next day for more tests and even went happily into the back with the technician. They were professional, thorough and compassionate. We appreciate their skill and will definitely go back to them should the need arise.

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  Mike Burton

  :: 26 July 2022 20:10:58

  I can't recommend PETS highly enough, both their ER and oncology department. A little over a year ago, my 15-year-old Yorkie was diagnosed with highly aggressive melanoma and Dr. Kimberly Shaffer became his oncologist in the PETS Annex Center. Dr. Shaffer was great at explaining all our treatment options and how they worked. She was super patient with us as we asked a thousand questions, even when we doubted her conclusions because we didn't want to believe our dog was really dying. Franklin hated going to his regular vet, but the staff at PETS treated him so lovingly that he didn't really mind going there. Last week, to our utter devastation, Franklin finally reached a point where we had to end his suffering. We knew we wanted to go to PETS because it was the one veterinary hospital that didn't make him anxious. It was also really nice that we only have to give them a half-hour notice. We actually chickened out on our first attempt to take him in and called to say we needed another day, and the staff was nothing but sweet and understanding of our decision. In fact, that's how that they were every time we called. We did have to go back the next night and they set up a room that was peaceful and private for us to say our final goodbyes. As awful as it felt to lose a member of our family this way, the experience was so much more bearable because of the empathy and love of the people at PETS. Franklin was actually the second pet I've had to say goodbye to at PETS. Three years ago, our cat suddenly became ill, so we went to the ER because we couldn't get an instant appointment at our regular vet. Unfortunately, they were not able to save her that day, but we were impressed with how kind everybody was even then. If I could make them my primary care vet, I would, but that's not what they do. Losing a pet is one of the worst things in the world, and hopefully, you won't have to do the same as us on your visit to PETS, but you can trust that any visit there will be handled with care, competence, and compassion. I honestly, don't know how they are able to maintain this level of care 24/7.

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  Rhiannon Bogart-Mandrik

  :: 30 March 2022 19:14:06

  My 2 year old cat Bogey jumped two stories off of our balcony and fell on a cement bird bath last January. He was screaming and covered in blood. I immediately called PETS referral center and brought him in. I was so worried and they did an amazing job. They monitored him for around 8 hours to make sure he didn’t have a concussion, took scans, and ran a full panel. The vet called me after about three hours to tell me how Bogey was doing and how exactly his medicine should be administered. It was around $700 and worth every penny. I also had to bring my cat Bella in because she had a terrible allergic reaction to flea meds. Once again it was amazing service and I highly recommend taking your pets here when there is an emergency! I meant to write this review a while ago but Bogey had his yearly check up since this accident and it reminded me.

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  Alyssa K

  :: 12 August 2021 03:01:25

  We’ve unfortunately have had to bring our pup here multiple times. However, we cannot thank the staff here enough for taking such fantastic care of our fur baby. He is a reactive pup and the staff are always so patient with him. Having to take him in during pandemic times, we appreciate how communicative the staff are during the whole experience. D says his thanks as well!