O'Reilly Auto Parts in National City

🕗 opening times

comments 5

• en

  Eduardo Sol

  :: 04 May 2018 04:02:36

  Bad Customer Service. Some lazy employees. I called and asked about resurfacing some rotors (time,price,ect).When I got there a lazy employee didn't want to resurface rotors because "it was going to take long" even though he talked to me over the phone . They have a few bad apples hope they don't ruin the rest. I am going to a different O'Reilly next time.

• 

  Steven Alequin

  :: 27 April 2018 11:18:20

  They didn't have the tool I was looking for, but they knew what "fibre" was when I asked, so a plus for them knowing that. Especially since they did not know what a spanner wrench was.

• en

  shop foreman

  :: 18 October 2017 14:49:07

  I READ A LOT OF GOOD REVIEWS, IT'S INTERESTING BECAUSE I CALLED THE STORE AND I GET A GUY WHO RESPONDS WITH "YEA YOUR GUY IS HERE, WHAT DO YOU WANT?" NOW WHAT KIND OF SERVICE OR CUSTOMER SERVICE IS THAT ?!?! JUST BAFFLING TO ME! I WORK IN AN INDUSTRY WHERE CUSTOMER SERVICE IS VERY IMPORTANT AND TO GET THIS KIND OF RESPONSE IS JUST UNACCEPTABLE. I RUN A SHOP HERE IN NATIONAL CITY AND NORMALLY I HAVE A PARTS GUY WHO COMMUNICATES WITH O'REILLY BUT TODAY WHEN I CALLED AND I GET THIS RESPONSE ITS APPALLING.

• en

  Fernando Robles

  :: 11 March 2017 00:33:20

  Friendly people they make sure your satisfied ask if there is anything else they could help you out wit.

• en

  Joaquin CEPEDA

  :: 14 February 2017 00:18:36

  Amazing staff funny always make me feel at home shout out to Amanda she always has what I need thanks again for the best customer service Everytime I come in like five times a month