Newburgh Auto Spa in Newburgh

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comments 5

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  Luis B

  :: 20 April 2018 21:49:49

  BOYCOTT THIS CARWASH!!! I have been here in the past. If you want a half washed and dried car with poor customer service... this is the place for you. Today I decided to give it another chance and once again I was disappointed. I paid for a deluxe wash that with a tip it came out to $25. In my opinion is too expensive for a Non hand car was. The delux includes a vacuuming service which was not honored. I left garbage on the passenger side floor the be thrown out. When the car was ready I found the garbage on my seat. I called for the manager and expressed my frustration to him and demanded something be done. He asked me to leave the premise and not come back. I was very upset to have spent my money and receive that kind of treatment. MY KIND IS NOT WELCOMED AT THIS CARWASH!!!

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  Jose Zayas

  :: 10 March 2018 13:31:49

  I bought the showroom finish on Thursday 08 March 2018 for my 06 Honda Civic EX and I was told that I can come in the next 3 days to have the exact same car wash for $5.00. I went today,Saturday 10 March 2018 and I showed my receipt and the car wash employee. They ran it through the tunnel and the under carriage water spray wash and the Hot liquid wax didn't work. I spoke to the cashier and she had them run it again. At this time I spoke to the car wash employee and told him what happened as well. He informed me that he knows. 5 or 6 cars later he finally had my car run through the tunnel and again the under carriage water spray wash did not come on but the Hot liquid wax did. Note, I observed 2 cars ahead of my car in the tunnel that under carriage water spray worked. I spoke to the cashier and explained the situation again and she spoke to the manager and he asked me if he wanted me to run it a 3rd time but seemed to be upset about the situation and looked at me like I was crazy. I said no I paid my $5.00 and told them I will never come back. In my opinion they lied about what they advertise. I will get in touch with the better business bureau and make a formal complaint as well.

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  Erik Holvig

  :: 08 February 2018 22:58:16

  Chad and his employees provided top-notch service and provided tips to help me save time and money. My car left the spa with a shine and shimmer that it hasn't displayed in years. I absolutely recommend Newburgh Auto Spa for encourage you to visit for an affordable and speedy oil change and wonderful auto bath!

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  Paul Karp

  :: 03 February 2018 07:56:27

  I get the ultimate wash and the service is very disappointing. I end up going across the street and drying off the car with my own towels. For the price you pay, you should NOT have to do that. You should get a car that is completely dried off! They have 4 or 5 people drying your car with towels and you have to stop and then do more? That is just not right.

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  Amy Hagan

  :: 14 January 2018 15:16:48

  Horrible! Staff is rude and every time I go there the service gets worse! They couldn't locate our keys, refused Military Discount because they didn't ring it up correctly despite us not having yet paid, weren't able to tell us if they had done what we had been charged for, did a terrible job with the car wash, talked about us in front of us in Spanish, blamed other staff, then told me that the $25 ultimate car wash doesn't cover wiping the console. Definitely lost us as customers.