New York Sports Clubs in Croton-on-Hudson

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comments 5

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  Val Petran

  :: 24 April 2018 18:04:33

  I am giving the Croton NYSC 5 stars because it’s manager and staff are outstanding. My wife and I have belonged to clubs that are more luxurious but this one is far more affordable and conveniently located. We are not willing to pay for frills. For our purposes, this club is ideal.

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  Diana Posso

  :: 02 March 2018 10:17:45

  Very poor customer service , I’ve been going to this gym for many many many years . I’ve been overcharged extra fees , and it’s so disappointing because this is the only local gym around my community . Throughout the years I’ve never had problems with the fees, they overcharged my member services without any notice they will raise prices, i find that very unprofessional. Second they overcharged yearly fees twice and i was told “ i have to wait for corporate to review the error”. I have waited over two weeks to see my refund on my account and it’s still not submitted, they are so promptly charging but yet accept its their error and won’t refund the money immediately. I decided to freeze my account untill this issue was resolved, and they decided to charge me another fee for freezing my account . This is ridiculous, and very poor customer service. It’s sad i have to say this but now my only option is to cancel my services. I would really think twice before joining. If they are charging me so much money they should atleast keep the gym clean and update their old broken machines .

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  Nodier Vallejo

  :: 29 November 2017 10:31:35

  I did a bad review before, because I was unhappy with the long time broke machines, and somethings more, but now I can say that those things are going good, they fix them and the manager spoke with me about that. I have been going to new york sports for 3 years and I can say that they are doing good things to be better everyday.

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  Casey S.

  :: 02 October 2017 21:54:33

  I wasn't impressed by this place at all. Not spacious enough, the equipment is dirty and old, and so is the rest of the gym. The entire interior building just seems like its in a dilapidated state that is in desperate need of repair or an overhaul. On the plus side, if you can overlook all that, they do provide a decent set of varied equipment and include a sauna.

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  Anthony Mascia

  :: 20 April 2017 09:30:40

  No parking. Constant broken machines that are out of order for months at a time. Not enough equipment - there are literally not enough bars for all of the squat racks and benches, so people have to play hot potato with the bars taking them from other equipment. It has been like this since I joined 1-2 years ago. Random increases in monthly membership breaking their contract when you first join. NYSC as a company is very shady and it's not a surprise that some locations of theirs are closing. Hopefully this one is next and replaced with a proper gym. I only go for the convenience.