Mr Detail Auto Salon in Seattle

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comments 5

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  Kim Demarest

  :: 03 February 2017 13:27:43

  Major Kudos to the staff and owner of Mr. Detail Auto Salon. I wouldn't consider myself a "car" person but everyone can appreciate a clean vehicle. I brought my mom's 2006 mini cooper into their shop for a Tuesday before Thanksgiving clean. When I picked it up, I could hardly believe my eyes the car was so clean. Below is a description of the whole procedure. Originally, I was referred to Mr. Detail by my brother, who had an equally great experience. Dropping off is super easy at the Columbia tower. I brought the car in and even though I was quoted on the phone a rough estimate, the attendants walked me through a detailed on-the-spot estimate. The mini cooper is a compact car, but tough to clean. We walked through my concerns and we quickly resolved the best clean for my car and my budget. They were running a great special that week with a clay bar treatment. The car was so dirty and a pre-thanksgiving rush, I was called an asked if they could keep my car an extra day. I had no qualms with that and was relieved they were not going to rush my job to get it out "on time". I prefer quality over speed. When I came to pick the vehicle up, I was able to catch them during working hours. However, should I have needed to come after hours, they could have easily made arrangements for me to pick up my car. I could not believe my eyes the car was so clean and refreshed looking. The paint gleamed, the windows were spotless (dog nose print free), and the carpets were fur free! The leather looked shiny and new. My mom is a big tea drinker and I did not see any "tea stains" on the center console. Clearly a superior clean that I clearly could not dream up myself. When asked, Mr. Detail provided a detailed invoice for my records. I had a question on a charge and they were able to adequately explain where it came from. No matter what, they were always responsive to my calls, texts, and emails. Their customer service is top notch as is their cleaning. I would whole-heartily recommend their services.

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  Amelia Kent

  :: 17 July 2016 14:25:22

  I brought my car in on a Saturday at 8am at which point I asked if the car would be ready by 4pm as I needed it to get to a Sounders Game. I was assured the car would be ready by 4. I came back at 4, the staff seemed confused and didn't remember who I was. They told me I should have called first and the car was not ready. They said I could leave and come back but I explained again that I needed to be somewhere by 5. By the time I got out of there it was 5:30 and they apologized for rushing me out in a wet car. I said whatever and sat on my raincoat. When I got a chance for a closer look I pulled the plastic cover up in the back and saw the entire area had not been vaccumed or cleaned. They charged me over $350 to waste my time and partially complete a job well below my expectations. Don't waste your money here.

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  John Sanches

  :: 25 June 2016 02:45:49

  Those guys are great! Nice hand car wash fast service and the car is like new. Even with so many cars on the line still they are pretty fast. I go once every couple of weeks and it's always pleasure to get my car as new. Thank you !

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  Nicole Cheung

  :: 11 April 2016 16:28:21

  Had the inside of my car detailed here while 8 months pregnant. The car was super dirty and I wanted it to be clean for our new baby, but I was unable to do it well myself. Mr Detail auto salon made my car look like a million bucks! It was probably the cleanest I've ever seen it, which I really appreciated because it's an older car and needed a little tender loving care. They were very detailed and I couldn't find any crevice that wasn't cleaned. Vacuuming was thorough. So glad I brought it here!

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  Kathleen Thomas

  :: 08 December 2015 17:32:51

  I have had Mr Detail Auto Salon come to my home and was very happy with the results. Nice guys, They worked on my car while I was working from home. Its a great service, and I will continue to use them. If you are limited on time, kill 2 birds with one stone.