Ming's Clean & Fresh en New York

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  Manar Jalil

  :: 22 February 2018 09:39:23

  The "good reviews" below are about a year old but the yelp reviews are much more accurate and share similar stories to mine! This place has ruined all of my bras and underwear (mind you I put them in a pillowcase to avoid this), their prices change on the regular. Charged a different price on the same size load every single time and blames it on "well we washed it with cold or on delicate so it took longer?" They even charged me $2 to wash my bathroom matte separately THEN charged again to dry separately? THEN charged again for having a second load of laundry (One would think one charge would be enough for a bath matte instead of paying $6 - you might as well keep the matte at that point)! I've had my gray towel come back with bleach spots all over it, my cashmere sweater from Saks has a weird purplish bleach mark on it from their dry cleaning (looked similar to my gray towel so I know its bleach). Something in my gut told me to switch but I was super busy before the holiday weekend and told myself that I would use them one more time. I just received my laundry back with another persons laundry mixed in (good to know I paid for that persons stuff) and my expensive coral lace bra & my Lulu track pants are missing! I called and she said that they will just have to wait till someone calls it in?? When I asked to speak to the manager (who I heard in the background speaking loudly to the girl). She claimed she was the only one there. When I called her out on that, she continually lied and said "no - its just me" and refused to give me a full or partial refund even for the other persons laundry that I paid for! This place is sketchy. If you have cheap clothes that you don't care about then this might be the place for you for your convenience but other than that, this place is a scam and highly unprofessional. What kind of manager doesn't want to deal with their unhappy clients? Stay clear and DO NOT bring anything valuable here for dry cleaning and regular laundry.

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  Brett Steinmetz

  :: 29 January 2018 15:48:18

  Very fast, friendly and cheap!

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  Carly Bond

  :: 25 February 2017 06:36:18

  Always polite, quick turnaround and great prices.

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  Maureen Brown

  :: 11 March 2015 19:21:03

  Love this place - quick pick up and delivery and very polite . Priced reasonable and laundry done nicely

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  Jonathan Liu

  :: 16 January 2014 09:08:52

  Cheapest wash and fold on the block. Efficient.