McDonald's en Champaign

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comentarios 5

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  ty sp

  :: 28 March 2023 08:06:08

  Ordered a 3$ breakfast bundle and a lg soda. Charged me 5.19 with no soda. Couldn't understand English and just stared at me. Ummm ok. Went to McDonald's down the road got my order entered correctly using a kiosk. My total was 4.78. Add kiosks here until the employees are more proficient at English.

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  Gambit

  :: 24 March 2023 10:23:52

  The only mcdonalds that makes my coffee immediately when I order it and doesn't make me wait 15-20 min!! Fast and friendly service.

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  Joe Briggs

  :: 24 February 2023 12:00:31

  Absolutely the worst service. When I ordered they repeated back to me the correct order. When I paid the girl just snatched my card and didn't tell me the amount. Then I get to the pick up window and they shorted me a breakfast sandwich because they apparently rang it up wrong. I asked them to just charge me for another and the kid grabbed my card and said pull forward and we will bring it out to you. I said no I'm not leaving my card with you. He said you can't hold up my line. He continued his dismissive attitude. I then asked to speak to the manager. He replied I am and I've got the shirt to prove it. I couldn't believe it. I said I now want a refund now and I'm staying in line until you're done. He proceeded to refund my order. The time it took him to do the refund would have been the same amount of time to charge me for another meal. I told him I would be calling his supervisor and he replied go ahead my name is Enrique in a real smart mouth way. This kid was probably a shift leader at best not the manager. His attitude was disgusting and his service skills were not that of any leader. When he handed me my refund slip and card he said rules are rules. Will NEVER be back or visit any McDonald's again. Good job Enrique! You need to grow up and learn what taking care of customers is about

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  Nathan C

  :: 15 February 2023 08:42:36

  I get curbside food pickup here rather frequently, and the workers always give me my food with a smile and a good attitude!

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  Macer Boogies

  :: 26 January 2023 09:39:25

  Workers are freezing all the workers are in jackets it's like working in the warehouse also customers shouldn't eat inside the cold either we eat in to get out of the weather it's ashame that play place is always closed at this location