Maxtel Phone Cards & Services in Newark

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comments 3

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  Hanley Rivera

  :: 05 April 2016 13:42:42

  DO NOT EVEN WALK BY THIS STORE. I was spectacle about the store from the beginning , but never did i think it would be this bad. They tell me to pick up my phone in the afternoon after i had dropped it of for a screen replacement the day before. I get there , they tell me to either pick another screen color or come back that evening ; i get there that evening ; they tell me come back tomorrow; i'm there then ( already 3 days in ) to come back in the afternoon ; i get there that afternoon & was told STILL HAD TO WAIT 30 minutes . After i get mad and angry they tell me to wait 10 minutes & i finally i get the phone. Half of the screen was none responsive , doesnt charge & they chipped the entire back color. With that being said you are welcome for the free star & my $ 250 .

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  Tiago Miralha

  :: 10 July 2013 15:45:39

  I've recently purchased 2 "new" Galaxy S4 at this place. As it was for resale in my country, I asked them 2 sealed boxes. To my surprise, when I delivered the phones to my customers, we found out that they were used phones. On one of the phones, there was a dirty screen protector installed and chips all over the edge. Both phones were already set up in Spanish, when it should show the initial setup screen. I bought the phone on the 25th of June and delivered it on the 27th. On the 28th I contacted the store and I was told to go to the store as soon as I came back to the US. When I went to the store, the employees were rude and laughed at my face. I had to call the police who talked to a cousin of the owner, as the owner is out of the country.now the case is being taken to court. Horrible experience. DO NOT BUY ANYTHING AT THIS STORE!

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  Jerome Dick

  :: 05 January 2013 13:29:27

  Called 20 minutes before getting into store and was told device was in stock then when I got there the story changed and lady acted as if she never received my call.. People were rude, unfriendly and treat customers as if they are stupid.. HORRIBLE SERVICE!