closed
🕗 opening times
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1239, Wisconsin Avenue Northwest, 20007, Washington, US United States
contacts phone: +1 202-944-8750
website: stores.loft.com
larger map & directionsLatitude: 38.906097, Longitude: -77.062598
Luisa Spragg
::I love it! I think customer service is awesome. I try always to go to this location because of that.
Yara Eid
::Stephanie Shapiro
::Paige Wilson
::In the heart of Georgetown
Jennifer Schneider
::So, I LOVE Loft. Unfortunately, this one doesn't have the greatest customer service. I called to confirm that they had a specific item in stock (their website says to call before you go to confirm). They stuck me on "a brief hold"...for 32 minutes. I've worked in retail, and I get that customers in store take priority over customers who call. Even so, unless the building is on fire, there is no situation in which a customer should sit on hold for over 10 minutes. I'll be frequenting one of the many other Loft stores in the area in the future.