Jos. A. Bank in Washington

🕗 opening times

comments 4

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  Dr. Nathan Anthony Smith

  :: 20 February 2017 11:34:51

  The tailor was rude and unprofessional. I call the store ahead of time to see I can get my non Jos. A. bank suit tailor after a month ago of buying 2 suits from them. They said yes but the tailor said no. She yelled and was very unprofessional. They have lost my business for good.

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  Michael Strickland

  :: 01 August 2016 19:29:27

  When you plan to visit this particular location, please budget around an hour for anything involving an employee, especially when their rental or online system is included. Their staff, while courteous, is incapable of navigating anything electronic or communicating with other divisors/headquarters.

• en

  Virginia Jones

  :: 14 May 2016 15:26:06

  excellent services and products

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  David Morgan

  :: 02 April 2014 14:35:49

  My experiences at this location have been hit or miss. The sales staff is typically pretty helpful regardless if you're buying or just looking, but every once in a while you'll get someone who doesn't want to help you if they think they're not going to get a sale (which is typically their fault because they don't stock some items at this location). One issue I've experienced here (which seems to be an ongoing trend at the Jos A. Bank locations I frequent) is the manager(s) can be very unpleasant. On one hand you have the sales guys that want to help you, then there's a manager who gives the impression that they don't want to help you or that you're a bother to them. For this reason, I will make my purchases online whenever possible - only having to deal with a manager when I'm making a return. Jos A. Bank should really get a handle on the type of people they put in manager positions. It's one thing to be a good manager of employees, but customer service is still a requirement in a position like this.