Hampton Inn & Suites Austin-Downtown/Convention Center in Austin

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comments 5

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  Simon Whitmell

  :: 21 May 2018 23:31:37

  Excellent customer service. A miscommunication resulted in my not arriving for the scheduled check in date. Despite this, and a large conference in town they adjusted the booking on the fly and had a room ready for early check in when I arrived.

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  Geraldine Brewington

  :: 19 May 2018 21:01:50

  Comfortable Stay! Hosting in each area unique! Thank You Staff for making my first visit one to remember!

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  Lora Cretella

  :: 26 February 2018 02:31:21

  Rooms were clean. Hotel staff was nice and very helpful. Breakfast served was different and delicious every day. Pillows and bed were so soft! Really a great experience all around :D

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  nancy harsch

  :: 20 February 2018 23:00:48

  I arrived at 5:30 am and asked if I could check in. The person behind the counter said “ well that is certainly a early check in”. I said I know and I am willing to pay extra. He said oh no extra charge let me just find a clean room. The room was clean and quiet so I was able to take a nap before my friend joined me later in the day. It was such a pleasure to have a hassle free experience after traveling all night.

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  orca killerwhale

  :: 16 February 2018 20:08:04

  Upon arriving to the hotel, we were greeted by the valet drivers and once inside, the lovely staff at the front desk. On the other side of the lobby, a pitcher of lemonade, yummy! The lobby also played host to gorgeous furniture, in particular, a fabulous hooded canopy chair that is now on my wish list for purchase. I was given coupons for sushi appetizers across the street and also had a chance to visit Gus's famous chicken. But there was also a happy hour right at the hotel at 4:30 which included delicious pulled pork sliders and beer. I sat on the balcony with my co-workers and enjoyed a nice evening with beautiful temperatures chit-chatting before reclining to my room for a good night sleep in a very comfortable bed. I will give this hotel 5 stars but the hotel driver, I think his name is Mauricio needs to learn how to stack luggage a little bit better. He kind of sloppily through our bags in the back and wouldn't turn up the music when we requested to sing along to a great tune on the radio. Other than that the whole staff is a great and the location is sweet, smack dab in the middle of wonderful restaurants like P.F. Changs and walking distance to places for the culturally enthused.