H & L Chevrolet in Darien

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comments 5

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  Luz Rivera

  :: 02 June 2018 15:11:34

  My husband and I were there this morning and we were welcomed by a nice salesman he was very helpful even though he was new . We choose a used pick up truck for my husband. Once we started the process for the financial part then we met the manager of used cars who didn’t introduce him self and went to the lot to check on the issues of the car. He started yelling at the salesman and also to my husband using inappropriate language. Just because we brought to his attention some of the issues of the used pick up truck before we buy it. We have never been mistreated this way in a place like this where you are there expecting to get help to buy a car . We do not recommend this place at all. I would give them zero stars if I could but the salesman was extremely nice and helpful. We didn’t buy anything.

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  Rachel Dubay

  :: 05 December 2017 08:16:27

  I would most defiantly recommend H & L Chevrolet to anyone! I am very pleased with the help I received getting out of my previous lease. Everyone there was extremely nice. I am happy to be back with the Chevrolet family.

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  Jonathan Bonilla

  :: 24 October 2017 20:53:28

  We brought our 04 express in with an ongoing idle issue. Andrew in service took it upon himself to ensure the problem was resolved. Throughout the process he maintained great communication and kept me updated on the progress. Overall I had a great experience with the team at H&L!

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  Mike Acura

  :: 28 September 2017 13:33:12

  STAY AWAY! There should be a no star rating option. I purchased a used vehicle in cash and was given a 30 day 1500k bumper to bumper warranty after a long debate. When driving home the day of purchase, the A/C did not work, TPMS sensor was on and front rotors were bad. I get it, it's a used vehicle but where's the safety inspection?? I'll admit, they did fix those issues after turning back. However, my front end continues to shake and it was not resolved after bringing it in for service on a different date. Joe (service manager) told me, "we should have never fixed what we did before and I don't know how we gave you a 30 day 1500k warranty without my approval." They now refuse to even look at my vehicle to find the problem, which is still under warranty. The GM never responds, he has other staff reply, "GM says NO." The GM walks around with his shirt half open which is inappropriate and unprofessional. Don't bother with them, file a complaint with DMV and call a lawyer.

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  E.H. Litchfield

  :: 12 August 2017 06:47:05

  Very pleasant experience overall. My salesperson, Lou, was most courteous and very interested in customer satisfaction. He rates a 10! The service manager, Andrew, also rates a 10 in his professionalism and congeniality. Others whom I met while purchasing my truck were equally helpful and friendly. I would highly recommend H &L Chevrolet.