Great Floors in Seattle

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comments 5

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  Kathryn C

  :: 11 May 2018 18:32:02

  I have been purchasing carpet and tiles from this store for several years and have always received nothing but professional service each and every time without exception. On one occasion there was a product and installation concern and it was corrected without delay at no extra cost. In general, treat people with respect and you will likely receive the same in return - or at least more often. I for one am grateful to Great Floors for the manufacturers they represent and the products they sale and install. Above all, I'm grateful for their commitment to their customers and to overall quality at every level.

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  Ai K

  :: 18 April 2018 14:12:33

  Came in here to check out some laminate floors and as soon as step in my foot at the door—- the lady just screams “Oh my are you having twins!” I am 7mos pregnant and I am tired hearing people saying my belly is big but this lady of this place cant help herself and keep her mouth shut—-wow! that was a nice greeting for a customer who just walk in a business establishment. So unprofessional! I assume shes so bored with her job and couldnt help her mouth shut!

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  Mary Hollister

  :: 23 March 2018 19:30:41

  Amazing wierd place, you walk in, no one looks up or talks to you. Very quiet, really wonder what they do there all day...hmmmmmm. Called in and was promised a call back, never came.

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  Jon Parks

  :: 05 January 2018 19:16:52

  Went in trying to match replacement tile, or find something to match/compliment existing tile and granite countertop. I had examples of both and asked non-busy salesperson if they had something that would match up, he pointed me to a row of tiles and said to let him know and he'd look it up to see if in stock and price. Was absolutely NO HELP!!! I asked him if there was other selections and he didn't budge from his chair. I walked out! There was 4 salespeople at desks, Only one had a person at their desk, which seemed to be an acquaintance rather than a customer. No One seemed to be interested in Selling Tiles/Flooring, or Providing Customer Service! It Was a wasted drive from Lynnwood, in Rush Hour Traffic!!!

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  Jody Jennings

  :: 03 January 2018 13:04:30

  Terrbile experience. The store manager has made no effort to follow up with any of the issues I have been having with the Karastan wool carpets I installed. It has been over 5 months since my install and I am still having to call to get things done.