Genisys Credit Union in Roseville

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comments 5

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  Austin Petersen

  :: 21 March 2018 14:58:52

  Have used them for a little over two years now. Have had nothing but great experiences on the three loans I have gotten through this branch. My go to for car loans, personal loans etc. Kim has been nothing but Great to work with on all of my loans. Talia the manager has been very helpful the few times I have talked to her as well. Would highly recommend.

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  Michelle Jones

  :: 14 August 2017 01:00:21

  Great customer service every time I visit. Everyone is always very friendly and helpful.

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  390STEVE

  :: 16 May 2017 23:26:48

  been using them for years. I live 45 miles away but worth the drive. Kim is a great person to work with and has always exceeded my expectations.

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  J K

  :: 15 April 2017 14:10:47

  We have been members for almost 20 yrs and have never experienced any rudeness or had any problems. Employees have always been professional, knowledgeable, and helpful. I sometimes think people are much quicker to post a bad review than a good one, giving a business a skewed rating. So my review is to let others know this is a very well-run business.

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  Jana Johnston

  :: 23 February 2017 18:38:53

  My husband and I used to love this credit union. Everyone was friendly, knew who we were and were always helpful. Over the past two years or more it has really changed. New tellers that are not friendly at all. One told my husband he didn't have an account there! and she didn't apologize once she did find our account. He even called the main branch and complained. They have not trained their new staff customer service. The last straw really is that my husband went in again today and the teller was extremely rude to him. He asked 3 times for change for a $20 as 10, 5 and 5 ones and she gave him a $20 bill and tried to walk off. When he asked for correct change, she acted irritated with him and grudgingly fixed. We are going to change to a new credit union.