Ford of Englewood, Inc. i Englewood

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kommentar 5

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  Jeff Trifari

  :: 23 May 2018 18:27:33

  Positive points:The appointment was easily made, they repaired the car within a day. Negative point: we were charged $1200 for a brake job, oil change and trans flush. Ford made out very well! We didn’t.

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  todd blanchard

  :: 05 May 2018 00:09:02

  Excellent Service Department. Professional and Courteous!!!! I brought my car in from NYC to fix a number of issues on my 2016 Edge lease. From my first call speaking with Rolando I knew I was in good hands. Had an airbag recall and he made sure that parts to fix would be in by time of appointment. After 1st visit they ordered parts needed to resolve a major headache and they came in the following day. After going back to fix the problem that turned into a nightmare and now dealing with Tom, he would not let me take care home even though I was leaving for vacation because he wasn't comfortable that it was fixed properly yet and put me in a loaner and rental while they could make sure they got it right and no recurring issues came back. Safety was his main concern for me and my family and Tom went above and beyond to assure everything was taken care of. I've dealt with service departments before and I've never experienced this genuine customer care prior. So if you want a great Ford service department go to Englewood Ford. I know I will continue to make the trip from NYC in the future. THANKS AGAIN TOM AND ROLANDO!!!

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  Mariela Mann

  :: 11 April 2018 22:56:50

  I bought the first car here and the experience was amazing then I decided to go back so I got a lease with Ramon. I have never seen a salesperson like him, everything was very smooth, easy and even pleasant. He was doing everything so quickly and very helpful. I highly recommend Ramon!! Makes you feel like you are the number 1 customer, plus he is friendly and funny. Thank you Ramon.

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  Edward Hernandez

  :: 06 February 2018 15:36:28

  My experience was amazing. The dealers were attentive to my needs about the car I chose and the budget I want to keep. They helped me find the best deals and keep it within my budget. The service was thorough and friendly. In the end of it all, I purchased the car of my dream and drove out with it. I would recommend anyone who is looking for a great deal in purchasing a car. Thanks to Shawn and Sal for helping me during the time purchasing the Ford Escape 2018.

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  Pablo Sanchez

  :: 24 January 2018 17:10:55

  This is my second car bought in this dealer. I came back to get a new car once again since I was impressed with the customer service I’ve received the first time. This second time around was not an exemption. This is a super friendly dealer. They go above and beyond to make sure you meet your expectations. Ramon (Salesman) is very knowledgeable, professional and will work his way around to make sure you get the best possible deal. Sal, is also very friendly and will help you though the credit approval phase. I am very pleased with the experience and I’ll definitely recommend Ford of Englewood without any reservations.