Electronic Payment Systems, LLC in Englewood

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comments 5

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  Trisha Hughes

  :: 27 April 2021 14:09:40

  Haven't had service for over two years. Noticed they were still drawing money from my account. Called to cancel and they said I had to be outside 90 days of annual contract to cancel, which of course I was not. Now they want another 14 months of premium from me even though Im getting no service. Extremely rude, unprofessional- drew over $800 out of my account without permission for "buyout". STAY AWAY! BUYER BEWARE!

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  Matt Mcgrew

  :: 02 March 2021 11:49:39

  My business was closed due to COVID19 After 10 years of being a faithful customer. EPS continued to charge me monthly for maintenance fee and admin fee for services that were not needed. I called to explain the situation. They said there was nothing they could do and we had to pay until the contract was up. Unfortunately, the contract auto renews every year. So I am stuck paying $35 a month for nothing. Terrible customer service during this pandemic.

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  Kevin McCutcheon

  :: 09 March 2017 12:52:40

  I've been using EPS for a little over a year now and I have had no serious concerns. I switched from the processor I had through Costco and I got better rates. Most reviews of CC processors are pretty negative, but I have to say EPS has been great to work with. And absolutely NO complaints about the customer service. I've worked with Makaila and Blake and these are top notch people!

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  Mike Magno

  :: 05 October 2016 11:10:25

  I have been using EPS for so many years I do not recall exactly when our working relationship began.. maybe 10 years ago? The service is excellent.. I have someone to speak with on the phone within a minute or two every time I have needed to call to ask a question or inquire about a process. Unlike using different search engines, or which anti-virus software to purchase there is no second guessing with EPS. With EPS you know business is handled properly and monies are deposited in your account within two days.. that is fast and accurate. Worth every penny ..

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  Barbara Lyon

  :: 29 July 2016 09:46:36

  We have been with EPS for several years and have had a good relationship with them. Their customer support team is very helpful...especially have had a good experience dealing with Makaila . She has been very helpful dealing with our equipment issues. We run a one time large amount through and they are good at spot checking (which I appreciate). I would recommend them.