EasyPark Alaska in Anchorage

🕗 opening times

comments 5

• en

  Firstname Lastname

  :: 29 April 2018 16:40:43

  I asked to speak to a supervisor politely and the stupid woman started laughing! Her attitude is probably why she works at EasyPark. Go ahead and garnish $35 out of my PFD, you're not getting a cent out of me after that phone call.

• en

  haley lienhart

  :: 09 April 2018 20:40:23

  Terrible company with even worse employees. Not helpful if there was more options for parking downtown I would go elsewhere.

• en

  Debbie Wilson

  :: 04 January 2018 23:39:40

  Recently got a ticket and requested a review. They gave me a warning and I did not have to pay it which I greatly appreciated. But my issue is when I got their letter in the mail it was addressed using my full name. How did they get it my full name and why did they send it that way? Don’t think they should have used my full name especially in this day and age of identity theft.

• 

  Naynaylovesmakeup

  :: 10 December 2017 05:08:55

  Rude. Not helpful. Over Priced. Over ticketed. They often have at least one exit lane closed due to machines not working properly. The parking garage is usually dirty and crowed. Street parking is not easy or fun with this company. I prefer Jcpenny parking prices are just as bad but ppl are not such jerks.

• 

  Lynn Kendall

  :: 21 November 2017 18:19:10

  11/21/2017 1:15 pm—-Horrible customer service! At the easy park office at B st. Garage, after being told to go there Therese don’t know good customer service! Problem: J.C. Penney sky bridge easy park machine malfunction, put my parking ticket into machine, Said pay $2.50, which I did via my credit card. The machine gave my my credit card back but kept my parking ticket. NO RECEIPT printed, I pushed the help button on machine and told them what happened. My credit card alerted “Easy Park Employee ROD” came opened up machine and gave me the ticket and told me to put it Back into machine and rerun credit card. Now another charge ( credit card alerted me to the charge) but got parking ticket back this time however, no receipt. So with him there he gave me the number to call the office. I asked for customer service and THERESA answered, told him the employee was there and she in a rather perturbed voice- what Man is there, I replied ROD your easy park employee. He took the phone and then I was told to go to the B street garage office. Went to the B Street office asked to speak to Theresa told she was not there !! Said we just spoke to her and was told to come here with the photo of parking ticket and credit card info. Showed her photo of my parking ticket and credit card alerts. She did not care! It was an OH Well attitude. Asked again to show Theresa my photos as documentation come to find out: Here is the KICKER——She was Theresa! Said you might get your refund maybe not, Easy Park if a customer calls then goes to the effort to go from one garage to another to speak to someone they just spoke to, maybe a good customer service would help! And I guess Easy Park wants to keep my customers money This is THEFT! So as you can see not happy, Your employee ROD had good customer service, he tried to help by referring me to the main office and speaking to Theresa Theresa you should not work with the public! Perhaps cans of green beans