Dunkin' Donuts in Butler

🕗 opening times

comments 5

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  Erin

  :: 22 April 2018 12:55:24

  I was absolutely appalled by the way I was treated when I went in yesterday to get a donut and coffee. The man who was working there couldn't understand me even though I was speaking plain English and got so frustrated that he literally threw the bag with my donut in it across the counter, gave me a nasty look and shook his head before he walked away to make my coffee. My jaw dropped to the floor. He was so nasty to me for no reason. He continued to give me a dirty look while my coffee was brewing. I have NEVER been treated like this by someone working in customer service. He is obviously a very angry person and should not be in this line of work if he is going to act hostile towards customers for no good reason. He stopped me while I was walking out and asked if I was from another country. I don't understand why that would make a difference. Did I get angry with him for having a thick accent and not understanding English? No. He got mad at ME. This guy should be fired.

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  Layal Aboukaf

  :: 21 April 2018 06:39:02

  This is one of the the best dunkin donuts i’ve ever been too!

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  Vinny Al

  :: 01 April 2018 06:03:16

  fast service but they usually get my coffee order wrong

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  Tatiana Hold

  :: 27 February 2018 11:57:18

  I barely go here and that’s because it’s not that good of a store. But when I do go to this location the service is extremely slow and the workers look miserable and usually have attitudes. My egg wrap was served to me frozen twice. When cooked properly the egg isn’t even in the wrap and or it’s burnt. I’ve had all kinds of problems with every trip I’ve ever made.

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  Ed Wilson

  :: 30 December 2017 16:35:02

  It's pretty decent. This store is closer than the one on rt 23. But I've had quite a bit of problems with this store. Sometime's I'll buy a coffee that will come out colder than Alaska. It's a shame too.