Duke's Hair Studio in Dallas

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comments 5

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  Cynthia Pardue

  :: 16 February 2018 09:30:58

  Patty is one of the best! I'm always satisfied when she does my hair.

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  Kerri B

  :: 19 August 2017 10:42:07

  I believe the positive reviews are fake. The other reviews mimic my experience almost to the T. No parking, bad customer service, they couldn't care less about you, your hair or if you'll return...just your wallet. I came in for a color change, Patty, the owner suggested she add some dimensions instead, I agreed. She was supposed to do it but instead she said she was going to have someone get me started. She has someone bleach my hair to the point where it completely fried it. (See pics on Yelp) After realizing my hair was fried I told Patty I didn't want to go any further because enough damage was done and I was ready to leave. She then tells me "there was a miscommunication" (which is false because SHE's the one who suggested the multidimensional color to ME and I agreed). So she tells me she can fix my newly fried, bleached hair but couldn't do what I originally came for because "we don't have the color" then the reason changed to because my "hair was damaged" (although it was t damaged until they damaged it...she even confirmed during consultation that my hair was healthy and perfect shape for color). In the end I just wanted to leave without looking like a clown so she threw a rinse on it and charged me $220. I had been in the shop (waiting) for so long I just wanted out I didn't even want to argue about cost because what really mattered was my hair which was completely damaged. I just want to let anyone considering going here PLEASE DO NOT GO HERE FOR ANYTHING PERTAINING TO COLOR OR CUT!!! also be prepared to sit waiting. This is a beautiful shop but that's pretty much it.

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  Jennifer Yvette

  :: 14 December 2016 10:54:52

  I had an awesome visit here. I made an appt with Jimmy. The atmosphere was relaxing the staff was very personable. I knocked some pieces loose and I came back when my stylist was out. Owner fixed it for me with a smile. This is an upscale salon. I was prepared for the price. These are licenced professionals. Parking is limited the only unfavorable thing about this beautiful salon.

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  Arisha Smith

  :: 08 December 2016 10:29:45

  Always an awesome and fun experience. The salon owner is fashion forward and extremely creative when it comes to styling her clients. The salon is beautifully decorated and comfortable.

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  LaTisha Smith

  :: 26 October 2016 14:19:45

  My experience with Dukes Hair Salon was very much a total disappointment. When I called to make the appointment, Pattie answered the phone without a greeting but what I perceived to be a hostile, "How can I help you?" I was literally taken back, I proceeded to ask if I had reached Dukes Hair Studio, and she gave me the same response in the same tone with a "Yes" on the front end. I was totally turned off from wanting to do business with her at this point, however a good friend recommended her and I was looking for the best hair care I could get for my 17 yr old. Once I explained what I was looking for, Pattie gave me the knowledgeable feedback I was looking for and agreed to fit my child into her schedule. I was totally appreciative and brushed off the anxiety I was feeling from when she first answered the phone. Jump forward to the salon experience, consultation went well however we did not discuss price. After she blow dried my child's hair and sat her under the dryer, I asked her for the price. She said $100 even. Now of course I'm thinking that's way too much for my child who was only receiving a wash, flat iron and trim on less than 4 inches of hair, but I did say ok, I was willing to pay it but definitely thought this doesn't add up. So for a hundred dollars, I'm watching her do her hair thinking this hair better be laid, but no that's not what happened. There was nothing special about the hair style. Finally Pattie slides my card and the receipt says $105, I was not happy. So you are just going to fail to mention why you ran my card for an extra five bucks. No explanation, no nothing? Things like this make me feel like you are only concerned about the money in that moment and could care less about receiving repeat business. I hate to feel like someone is simply trying to get over on me and is a definite reason why I won't ever return. I also read the Yelp review in regards to the woman who paid, $130 for two perms and a roller set and I only paid $25 less for way less those services. Smh! I should have just hung up after that the initial rude ass phone call!