CVS in Austin

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comments 5

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  Yuxi Li

  :: 06 April 2018 14:58:49

  They've managed to lose or mess up my prescription every time. The lady at the pharmacy desk asks for the same information from you at least 5-6 times before she needs someone to come over and take over. Don't bother calling to refill your prescription here. Even if you call they won't have it ready. Ever.

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  Olivia Mueller

  :: 14 February 2018 19:41:26

  If you are not going to show your ID to cashier, you have to stand outside!!!!!! I went to CVS with my boyfriend for the cough medicine. I didn’t buy anything, so I wait for my boyfriend to self-checkout. The machine ask for the ID to process the checkout (my boyfriend and I both over 18). Since I am not going to buy anything, should only my boyfriend show his ID to the cashier. However, the cashier asked me to show my ID, too. I rejected and said, “ I’m not buying anything.” She is very rude and said:” THEN YOU SHOULD STAND OUTSIDE.” I don’t understood why should I show her ID and why should I stand outside of the CVS.

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  Bill Bohrer

  :: 18 September 2017 14:50:09

  The CVS closest to my house is expensive and the service is dreadful. They would tell me my prescriptions were ready, and when I got there, they NEVER were. EVER. It would often be 10 -15 minutes before any of the half dozen pharmacists would look up from counting pills for all the customers who were not ther, and holler "hey you have a customer " and one of the cashier lackeys would tell you they'd be with you in just a moment and it'd be another 10-15 minutes before they'd wait on you. At that point they'd tell you something like " Oh we couldn't fill that, no refill/ insurance won't cover it/we had to order it/blah blah blah. Then fill it, promising to bump it to the top of the queue and you finally go back to the counter after 30-45 minutes of not hearing your name, having read all the magazines, and they tell you it's almost ready, and THEN they actually bother to fill your prescription. I used them because they were close to the house, until one of their techs stole half my vicodin scrip. I didn''t realize till it was too late to prove it, but that did it for me.

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  Elite Fireworks

  :: 01 September 2017 13:43:06

  Long lines. The customer service can do a lot better in my opinion but either way good or bad I end up going her because it's so close to my place. There is definitely room for improvements.

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  Katie Mallet

  :: 18 April 2017 10:14:07

  I've never had a unpleasant experience here. I get my prescriptions refilled here and make quick stops here if I need. It's a small CVS, but I'm always greeted and helped when I walk in and the pharmacy staff and friendly and helpful. They're perfectly friendly when assisting me.