CubeSmart Self Storage in New York

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comments 5

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  Fenix

  :: 17 April 2018 09:35:34

  My family and I have been using this storage place for 5 years BEFORE it became CubeSmart, when it was secure self storage. Now that CubeSmart has taken over they are unrealistic in their fees and customer service is a joke. I feel as though my family and I are being taken advantage of, They want $400 for a 5x10 unit that doesn’t even have a working light. I’m moving my business else where and I suggest anyone thinking of renting here, look ANYWHERE else. This place and company are not worth it. You just lost 3 customers ✌🏼

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  Ruth Garcia

  :: 15 April 2018 13:19:51

  Nina was very informative as well as professional. She took her time and answered any questions I had.She was patient and allowed us to view several units without any rush or pressure. Once my unit was selected she applied promotional rates . Great Customer Service.

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  Lisa Schaeffer

  :: 03 April 2018 12:09:00

  My customer service representative person was Nina. She was so helpful and patient with my husband and my self. Her professionalism is five star if not better!!.she is the reason I choose to do buisness with this company. There are many to choose from all with similar rates. But perfessional courtesy is hard to come by now a days.

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  Max Tigano

  :: 22 March 2018 11:38:52

  I came in to buy a couple of things for my moving trip and Nina was so kind to explain the different size boxes for certain items that I Will be taking on the trip. She also was so kind to take the the boxes to the car for me. Due to the excellent customer service I’m considering renting a unit.

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  Dillon Ace

  :: 11 March 2018 16:27:20

  The manager Nina Mauleon was polite and gave me all the information I needed. She was very helpful. Even went out of her way to make sure I didn’t have a hard time today. Thank you again! It was much appreciated.